Keeping TalkTalk and PXC customers connected

BethM — Mon, 05 Oct 2026 12:50:05 GMT

BT Group has acquired TalkTalk and PlatformX, ensuring continuity of service for millions of customers.

Our focus is simple: to make sure you stay connected and supported.

You remain a TalkTalk customer and you don’t need to do anything differently. There will be no change to your price, contract or how you access billing.

We know you may still have questions, so we’ve put together FAQs so you know what to expect and where to go if you need more help.

TalkTalk customer FAQs
PlatformX Communications FAQs

topic Keeping TalkTalk and PXC customers connected in What's new

Keeping TalkTalk and PXC customers connected