https://business.forums.bt.com/t5/Archive/How-to-get-a-long-term-problem-resolved/m-p/67#M100 <DIV>Yet again this morning our ISDN32 that services all our voice calls has "no free lines".</DIV><DIV>&nbsp;</DIV><DIV>This is at least the 5/6th time in 2 years that we lost all or part of a day - always cured by a reset at the exchange with no engineer visit required.</DIV><DIV>&nbsp;</DIV><DIV>From a customers perspective ringing us to find an unobtainable or engaged tone means that we lose business - quite unacceptable - and I am keen that we get the exchange (central High Wycombe) fault permanantly fixed.</DIV><DIV>&nbsp;</DIV><DIV>How do we do something about this?&nbsp;</DIV> Thu, 04 Oct 2007 08:53:45 GMT Ronin 2007-10-04T08:53:45Z https://business.forums.bt.com/t5/Archive/How-to-get-a-long-term-problem-resolved/m-p/67#M100 <DIV>Yet again this morning our ISDN32 that services all our voice calls has "no free lines".</DIV><DIV>&nbsp;</DIV><DIV>This is at least the 5/6th time in 2 years that we lost all or part of a day - always cured by a reset at the exchange with no engineer visit required.</DIV><DIV>&nbsp;</DIV><DIV>From a customers perspective ringing us to find an unobtainable or engaged tone means that we lose business - quite unacceptable - and I am keen that we get the exchange (central High Wycombe) fault permanantly fixed.</DIV><DIV>&nbsp;</DIV><DIV>How do we do something about this?&nbsp;</DIV> Thu, 04 Oct 2007 08:53:45 GMT https://business.forums.bt.com/t5/Archive/How-to-get-a-long-term-problem-resolved/m-p/67#M100 Ronin 2007-10-04T08:53:45Z