topic Re: Problem sending emails through website in Archive

Problem sending emails through website

mjcox1 — Tue, 18 Aug 2009 18:58:24 GMT

Hi,

I have written a website in C#, when a user registers a contact request, I want to send an email confirmation to the user. I have done this type of functionality on a number of websites, but when hosted with BT all I get is a ‘failure send exception’.

I am using the SmtpClient & MailMessage classes as well as the NetworkCredential class with the primary email account details.

Has anyone else been able to perform similar functionailty within their website or is there a restriction on sending mail?

Re: Problem sending emails through website

Andy75 — Wed, 19 Aug 2009 16:19:41 GMT

Hi there,

In order for us to complete your request, please specify your domain name.

Regards

Andy

BT Forum Moderator

Re: Problem sending emails through website

mjcox1 — Wed, 19 Aug 2009 16:59:00 GMT

The domain name is chi-homeinnovations.co.uk

Re: Problem sending emails through website

Fiona — Fri, 21 Aug 2009 09:31:05 GMT

There is currently someone looking into this issue for you, when we recieve any updates we will let you know.

Thanks

Fiona

BT Business Forum Moderator

Re: Problem sending emails through website

mjcox1 — Thu, 27 Aug 2009 08:22:49 GMT

Any updates on this problem yet?

Re: Problem sending emails through website

Fiona — Thu, 27 Aug 2009 12:46:41 GMT

Sorry no one has got back to you about this, I have asked for some more information or an update on the case. When i hear back from the domain team i will let you know.

Thanks

Fiona

BT Business Forum Moderator

Re: Problem sending emails through website

Tracey — Fri, 04 Sep 2009 10:28:14 GMT

Hi mjcox1,

In order to send the emails properly using System.Web.Mail, please point the page at 'Localhost' smtp server. We do not allow scripts sending the mail through remote mail hosts.

Hope this is of help

Tracey