Email forms no longer work

WQSA2009 — Fri, 02 Oct 2009 08:43:20 GMT

Having transferred our site to BT, the contact forms no longer work. When a user pressed submit, an email was sent to both us and the user.

We have Advanced Web Hostin so .asp works fine.

This is most of the relevant part of the code:

    Set Mail=CreateObject("CDO.Message")
    Mail.Subject=subject
    Mail.From="enquiries@ourdomain.co.uk"
    Mail.To=toMail
    Mail.HTMLBody=html
    'Mail.Queue = True
    'Mail.Send
'   'set Mail=nothing
'
'
'   Set Mail = Server.CreateObject("Persits.MailSender")
'
'   mail.Host = "mail.cro.net"
'   'Mail.From = "enquiries@ourdomain.co.uk"
'   Mail.From = "igor@ourwebdesigner.hr"
'   Mail.FromName = "contact form"
'   Mail.AddAddress toMail
'   Mail.Subject = subject
'   Mail.Body = html
'   Mail.IsHTML = True

    On Error Resume Next
    Mail.Send


    Set Mail2=CreateObject("CDO.Message")
    Mail2.Subject=subject
    Mail2.From="enquiries@ourdomain.co.uk"
    Mail2.To=email
    Mail2.HTMLBody=html2
    Mail2.Queue = True

'   Set Mail2 = Server.CreateObject("Persits.MailSender")

'   Mail2.Host = "mail.cro.net"
'   'Mail2.From = "enquiries@ourdomain.co.uk"
'   Mail2.From = "igor@ourwebdesigner.hr"
'   Mail2.FromName = "contact form"
'   Mail2.AddAddress email
'   Mail2.Subject = subject
'   Mail2.Body = html2
'   Mail2.IsHTML = True

    On Error Resume Next
    Mail2.Send

    If Err <> 0 Then
      Response.Write "An error occurred: " & Err.Description
      response.end
      set Mail = nothing
      set Mail2 = nothing
    else
    %>
    <script>
    alert('Thank you for your enquiry. It has been sent successfully');
    </script>
    <%
    set Mail = nothing
    set Mail2 = nothing
    response.Redirect("" & Request.ServerVariables("SCRIPT_NAME") & "?cmd=ok")
      end if
end if

Can anyone tell from the above why emails would no longer work? Thanks

Message Edited by WQSA2009 on 02-10-2009 09:43 AM

Re: Email forms no longer work

dave — Fri, 02 Oct 2009 08:32:46 GMT

' mail.Host = "mail.cro.net"

For a start, the mail host is still pointing to your old server. Try changing this to "localhost"

Re: Email forms no longer work

WQSA2009 — Fri, 02 Oct 2009 08:40:27 GMT

That's not our old server - i think its the old settings of the web designers initial test server. There's two big block of code there that have been commented out.

Just read this post http://btb.lithium.com/btb/board/message?board.id=Webhosting&message.id=828&query.id=629453#M828

and seems like you cant sent mail out from a site. I find that hard to believe given it's such a basic requirement these days.

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