topic error message when adding new folder to ftp root in Archive https://business.forums.bt.com/t5/Archive/error-message-when-adding-new-folder-to-ftp-root/m-p/10093#M10979 <P>I am following the guidance on setting up a new folder in the ftp root so I can point another domain name to the new folder. When I get to the step where the instruction is to click on "page" to open ftp folder in windows explorer I get an error message when windows explorer opens " An error occurred when opening the folder on the ftp server. Make sure you have permission to access this folder. Details 505:/ no such file or directory"</P><P>What's this all about? Can't find anything in the help pages, so hoping someone else has encountered and solved this problem.</P><P>cheers</P><P>Al</P><P>&nbsp;</P> Thu, 05 Nov 2009 21:11:53 GMT UK_Al 2009-11-05T21:11:53Z error message when adding new folder to ftp root https://business.forums.bt.com/t5/Archive/error-message-when-adding-new-folder-to-ftp-root/m-p/10093#M10979 <P>I am following the guidance on setting up a new folder in the ftp root so I can point another domain name to the new folder. When I get to the step where the instruction is to click on "page" to open ftp folder in windows explorer I get an error message when windows explorer opens " An error occurred when opening the folder on the ftp server. Make sure you have permission to access this folder. Details 505:/ no such file or directory"</P><P>What's this all about? Can't find anything in the help pages, so hoping someone else has encountered and solved this problem.</P><P>cheers</P><P>Al</P><P>&nbsp;</P> Thu, 05 Nov 2009 21:11:53 GMT https://business.forums.bt.com/t5/Archive/error-message-when-adding-new-folder-to-ftp-root/m-p/10093#M10979 UK_Al 2009-11-05T21:11:53Z Re: error message when adding new folder to ftp root https://business.forums.bt.com/t5/Archive/error-message-when-adding-new-folder-to-ftp-root/m-p/10122#M10980 Try using a proper FTP client. Somethign like Filezilla should do the job without any issues. Fri, 06 Nov 2009 15:50:22 GMT https://business.forums.bt.com/t5/Archive/error-message-when-adding-new-folder-to-ftp-root/m-p/10122#M10980 dave 2009-11-06T15:50:22Z Re: error message when adding new folder to ftp root https://business.forums.bt.com/t5/Archive/error-message-when-adding-new-folder-to-ftp-root/m-p/10131#M10981 OK I will give that a try.<BR /><BR />cheers<BR /><BR />Al Fri, 06 Nov 2009 18:11:53 GMT https://business.forums.bt.com/t5/Archive/error-message-when-adding-new-folder-to-ftp-root/m-p/10131#M10981 UK_Al 2009-11-06T18:11:53Z