topic Re: Accessing bt website applications in Archive

Accessing bt website applications

manny — Sat, 28 Nov 2009 08:26:06 GMT

When I log in to BT website center and try to access any of the applications I get message:

You are now logged out of BT Website Centre, please close this window.

Any help

Re: Accessing bt website applications

Fiona — Tue, 01 Dec 2009 14:39:28 GMT

Are you still experiencing the issue? If you are can you private mail me the name you are logging in with and any domain / account details so I can ask someone to check the account.

Kind Regards

Fiona

BT Business Forum Moderator

Re: Accessing bt website applications

manny — Mon, 07 Dec 2009 15:24:02 GMT

i still have this problem. i can not access the BTWesite Center each time i get the message I have been logged out

Re: Accessing bt website applications

Alexander — Sun, 20 Dec 2009 15:32:12 GMT

Could you briefly describe the steps you're taking to get to the point where you're attempting to access the Website Center. Also if you care to share your domain name, this would help in further assessing.

Re: Accessing bt website applications

pmillman — Mon, 21 Dec 2009 18:05:55 GMT

Hi there,

Are you on a Mac by any chance? I've seen this before with Mac users trying to access pages like that via Safari. When they switched to Firefox it worked like a charm.

Peter

Re: Accessing bt website applications

dave — Mon, 21 Dec 2009 20:50:58 GMT

It is not a probem with the operating system or browser. It is an authentication problem between the BT Myoffice page and the Website Centre.

Try resetting the FTP password. If this fails, contact BT support as it may be that your website centre is suspended (or doesn't exist).