topic Re: Help with forms please...,, in Archive

Help with forms please...,,

Francesca1 — Wed, 13 Jan 2010 21:54:08 GMT

I have been tearing my hair out all afternoon trying to create a very simple form. I am using sitespinner and have used the formmail wizzard on bt but it isn't working.

On site spinner I have used the form editor tab to input:

URL (Action) /cgi-bin/formmail

Encoding: text/plain

method: post

Hidden values:

recipient - franharris@ladyadventurer.co.uk

email - postmaster@ladyadventurer.co.uk

redirect - www.ladyadventurer.co.uk

It has generated the following:

</form>

When I test it, it says that it can't find cgi-bin/formmail

Help!!!

Re: Help with forms please...,,

spank — Thu, 14 Jan 2010 09:56:58 GMT

Hi there,

You need to put the formmail script in the cgi bin folder. Formmail is not something BT includes as standard.

Have a look here for instructions on uploading manually.

Thanks

Re: Help with forms please...,,

Francesca1 — Fri, 15 Jan 2010 11:16:26 GMT

Thank you so much, I'll give it a try.

Re: Help with forms please...,,

Francesca1 — Sun, 17 Jan 2010 16:45:45 GMT

Hello, I'm still doing something wrong as it still says that the formmail can not be found. I have:

A file uploaded and stored at cgi-bin/formmail.php which reads:

<?
$ForwardTo="franharris@ladyadventurer.co.uk";
$email=$_REQUEST['Name'];
$entry=$_REQUEST['Email'];
mail($ForwardTo, "Competition Entry", $entry, "From: $email");
header("Location: index.html");
?>

A file at private/formmail.conf which reads:

referers=ladyadventurer.co.uk

Details in Sitespinner, Form Editor:

Action: /cgi-bin/formmail

Encoding: application/x-www-form-urlencoded

Method: Post

Hidden Values:

Recipient: franharris@ladyadventurer.co.uk

Email: postmaster@ladyadventurer.co.uk

Redirect: index.html

The code produced in site spinner is:

</form>

Please could you give me some more guidance?

Many thanks,
Francesca

Re: Help with forms please...,,

duskjome — Mon, 18 Jan 2010 17:26:43 GMT

I'm not sure about running php through cgi bin, so I can't say what you might be doing wrong with this. The simplest way I've found is to install the matt wright plug in script under "plug in scripts" in site builders on the control panel. That will put a file in cgi-bin called simply formail which is actually a perl script that reads #!/usr/bin/perl, this works with the standard formmail script also included in the control panel.

Hope this helps

Re: Help with forms please...,,

Francesca1 — Tue, 19 Jan 2010 00:27:04 GMT

Thank you very much, I'll give the plug in script another try tomorrow.

Francesca

Re: Help with forms please...,,

Francesca1 — Wed, 20 Jan 2010 10:23:11 GMT

Hi,

I have started from the beginning again, installed the matt wright plug in script and tested. Unfortunately it still says that /cgi-bin/formmail can not be found. When I looked in filezilla, I could see the formmail folder but when I clicked on it it said

550 /cgi-bin/formmail: No such file or directory.

Could this be part of the problem?

Many thanks,

Fran

Re: Help with forms please...,,

Francesca1 — Wed, 20 Jan 2010 11:00:49 GMT

As an exciting update, with the solution that I tried above - I am now getting emails but from a user end (once they have input there details on the website) it still says that the page (www.ladyadventurer.co.uk/cgi-bin/formmail) can not be found. Any ideas?

Many thanks,
Francesca

Re: Help with forms please...,,

duskjome — Wed, 20 Jan 2010 17:29:34 GMT

I'm getting a different error from the site you mentioned, but that might be something you're working on now, I'm getting:

The requested URL /cgi-bin/www.ladyadventurer.co.uk was not found on this server.

As far as the error that filezilla is giving you that is actually normal, filezilla reads anything without an extension as a folder and the formmail that gets installed by BT is either a symlink or a perl script ( I haven't logged into SSH to check for sure) so that should be fine. Double check the formmail file in your cgi-bin, it should have "#!/usr/bin/perl" and the matt wright copyright notice surrounded by #'s. If it's anything else you might want to backup and delete it and try to reinstall formmail

Re: Help with forms please...,,

Francesca1 — Wed, 20 Jan 2010 19:11:01 GMT

Hi,

Thanks for all of your help - yes, I was changing something else when you tested.

I have deleted the formmail and reinstalled. It now has the code that you mentioned, the copyright wording but then lines and lines of code. Is this right? The page is still saying that ladyadventurer.co.uk/cgi-bin/formmail can not be found.

Fran

Re: Help with forms please...,,

Francesca1 — Wed, 20 Jan 2010 21:11:14 GMT

Thanks everybody for your help. I've solved it. The "redirect" address was incorrect. I'm off to have a stiff drink....