topic Problem accessing published website in Archive

Problem accessing published website

dasutton — Fri, 15 Jan 2010 11:44:46 GMT

Using Easy Site Wizard I have published my website. However, when I try to access it by typing in the domain address, I get the "This domain has been registered by BT" page, not my actual website... can anyone resolve this please?

Re: Problem accessing published website

spank — Fri, 15 Jan 2010 16:10:51 GMT

Hi there,

When you access the BT site manager you should have the option to manage your domain as well as your free web space, I suspect you have chosen to manage the free webspace instead. You will need to manage the domain and create the site there.

Thanks

Re: Problem accessing published website

dasutton — Sat, 16 Jan 2010 09:55:56 GMT

Thanks for replying, but I can't quite see what you suggest. When I go into Manage Services, I click on Manage Web Hosting, then click Manage (my web address). I am then redirected to the BT Website Centre, where I click on Easy Site Wizard and Begin, which opens my website for editing. When I'd finished I clicked on Publish.

I then try to access my site by typing in http://home.btconnect.com/davidasutton in the Internet Explorer address bar, and I get the "Your Domain has been registered by BT" page. I also get a Norton Security pop up which says site is unsafe. When I look at the full report it's actually referring to another website at home.btconnect.com and no my name...

Hope you can suggest a solution.

Thanks.

Website inaccessible/Norton Threat Warning

dasutton — Mon, 18 Jan 2010 10:29:17 GMT

I have published my website using Easy Site Wizard. However, when I try to access my site by typing in the address: http://home.btconnect.com/davidasutton in the Internet Explorer address bar, and I get the "Your Domain has been registered by BT" page. I also get a Norton Security Threat Report pop up which says the site is unsafe. When I look at the full report it's actually referring to another website at home.btconnect.com (a "spaldingbrown") and not my name... Solution to this is eagerly sought! Many thanks.

Re: Website inaccessible/Norton Threat Warning

duskjome — Mon, 18 Jan 2010 22:45:15 GMT

Sounds like there might be a redirect of some sort on your space, or some other kind of malicious code. I would probably say to check your source code for redirects and the like... I don't know what it would look like I've just seen it happen before. If all else fails I would say check with support via phone and they can look into it for you.