topic Re: http site working....www. site notworking......I really need some HELP!!! in Archive

http site working....www. site notworking......I really need some HELP!!!

dimplesdee — Mon, 03 May 2010 20:51:44 GMT

I have been trying with great difficulty for the last 6 weeks to upload a website and despite several calls with T I am nearly at the end of my tether!!

First there was an issue with the free space...then I needed MX records changed, which didnt work.....then I transfered in my domain which worked ok....but now I have atlast been able to upload my site via frontpage. Alas for some reason unknown to me it works with the http://domain.co.uk version but will not work via the http://www.domain.co.uk . I really need this to work as I am beginning to send out marketing material with my web address on it.

Please can anyone help with this??

A very frustrated BT business customer!!!

Re: http site working....www. site notworking......I really need some HELP!!!

touman — Tue, 04 May 2010 10:18:48 GMT

Hi there,

Could you please provide me with your domain name and I will check the DNS records for the domain.

Sounds like the domain may be missing a record.

Thanks

Colin

Re: http site working....www. site notworking......I really need some HELP!!!

dimplesdee — Tue, 04 May 2010 11:21:45 GMT

Thanks for your offer....I emailed BT last night and one of your colleagues has kindly rectified the problem.....and you were right it was a DNS record issue.

Re: http site working....www. site notworking......I really need some HELP!!!

johnmacadie — Thu, 30 Sep 2010 17:47:58 GMT

how do i get the www. added to the address

many thanks john

Re: http site working....www. site notworking......I really need some HELP!!!

touman — Fri, 01 Oct 2010 09:03:46 GMT

Hi John,

If you can confirm the domain name I will be happy to add the www record to the domain right away.

Regards,

Colin

Re: http site working....www. site notworking......I really need some HELP!!!

dmward88 — Thu, 14 Oct 2010 14:01:39 GMT

I'm having the same problem 😞

Re: http site working....www. site notworking......I really need some HELP!!!

touman — Thu, 14 Oct 2010 14:06:48 GMT

Hi,

Could you please confirm your domain name and I can correct the issue for you right away.

Thanks

Colin

Re: http site working....www. site notworking......I really need some HELP!!!

dmward88 — Thu, 14 Oct 2010 14:10:21 GMT

its mkfalcons.org.uk

Re: http site working....www. site notworking......I really need some HELP!!!

touman — Thu, 14 Oct 2010 14:22:59 GMT

Thank you.

I have checked the dns records and also the site.

Works when trying www.mkfalcons.org.uk and mkfalcons.org.uk

All the records are correct, could you please let me know if you have any problems accessing the site.

Thanks again.

Colin

Re: http site working....www. site notworking......I really need some HELP!!!

dmward88 — Thu, 14 Oct 2010 14:30:42 GMT

All working now ... thank you 🙂

Re: http site working....www. site notworking......I really need some HELP!!!

joethepiper — Sun, 19 Dec 2010 23:21:23 GMT

i'm having the same problem, how do i get fixed?

Re: http site working....www. site notworking......I really need some HELP!!!

volunterarms — Wed, 06 Jul 2011 18:45:24 GMT

Hi,

I have just registered www.scaurbridgecottage.co.uk with fasthosts and activated web forwarding to http://home.btconnect.com/volunteerarmshotel/ScaurbridgeCottage/index.html

Although the http://scaurbridgecottage.co.uk works ok, when I add www in front it doesn't. Can you help please. Sounds like a DNS record issue.

Regards

Re: http site working....www. site notworking......I really need some HELP!!!

JohnE — Thu, 07 Jul 2011 14:37:51 GMT

You will need to have the "www" record set up for scaurbridgecottage.co.uk, volunterarms. Fasthosts should be able to help.

joethepiper, PM me some details and I'll see what I can do. I'd need the domain name some contact details for yourself and the details of the web hsoting you want the domain name pointed to.

Please don't post this in the forum, PM me the details (Click on my icon and you will find a link to send me a personal message a little way down the page, on the right).