topic Re: 1,Contact form 2, Passwords in Archive

1,Contact form 2, Passwords

Pete — Mon, 12 Jul 2010 20:38:58 GMT

Hi Guys

1, Website starting to look good www.zygiproperties.com I am not sure about this, when I do a test for emails for some reason it returns via carrierzone but its in Text 1 Text 2 Text 3 its looks unprofessional so not sure of what needs to be done .

2, When this website site was set up I asked the lady to help out with a password on info@zygiproperties.com a problem has now developed on outlook express which keeps asking for the login password on the main pc. So not sure what the password is, any help would be a great help

Thanks Guys

Pete

Re: 1,Contact form 2, Passwords

dave — Tue, 13 Jul 2010 11:32:29 GMT

1. In the form, change the Input Name for each field to what you want them to display as in the email. Text 1, Text 2, etc are the defaults but this can be customised.

2. You would need to ask BT what the password for this is.

Re: 1,Contact form 2, Passwords

Pete — Wed, 14 Jul 2010 06:08:21 GMT

Hi Dave

No Luck

On the e mail form you enter Name Address ECT. I then removed the input name at the base where its shows Text 1 Text 2, I then deleted them. I then copyed and paste the Name Address into the text fields hoping that this is going to do it, returned e mail displayed text 1 text 2 text 3 text 4 upto 9.In the text fileds will it need to be lower case.

Thanks

Pete

Re: 1,Contact form 2, Passwords

dave — Wed, 14 Jul 2010 08:08:09 GMT

Did you remember to save the page and republish the site after changing this? After this, you will also need to refresh the browser before testing.

Re: 1,Contact form 2, Passwords

Pete — Wed, 14 Jul 2010 09:23:22 GMT

Hi Dave

saved page after amendments then publish, I could not find how to refresh on the site, so close down then I refreshed the main browser sent test e mail ,still came back the same in text 1-9

Sorry

Pete

Re: 1,Contact form 2, Passwords

duskjome — Wed, 14 Jul 2010 14:24:36 GMT

To refresh the browser you would either hold CTRL and hit F5 on your keyboard or, depending on the browser, manually clear cache and cookies usually under "Tool" and "Clear Private Data" or possibly "Clear browsing history" or even under "Internet Options"

Hope this helps.

Re: 1,Contact form 2, Passwords

Pete — Fri, 16 Jul 2010 09:55:45 GMT

Hi duskjome

Ok I did do what you suggested, but still no luck,

E mails still returning in text 1 2 3 4 ect

If i put a link in like info@zygiproperties.com on any page the outlook express will open so the vistor can enter details which is fine, and e mails return in outlook ex I did notice their is a custom section, would i need some sort of programm to do this, or have I just not entered the details incorrectly on the email form.

Many Thanks

Pete

Re: 1,Contact form 2, Passwords

duskjome — Mon, 19 Jul 2010 20:01:24 GMT

It sounds like you're doing everything correctly. I would say to check with support at http://btbusiness.custhelp.com/app/home. It sound like there might be an issue with the way Easy Site Wizard is publishing as I tried to "view source" on your published site and the input name is still showing "Text_*" so the changes to the form do not seem to be appearing online, and therefore the form is still submitting with the "text_*" information. Hope this helps.

Re: 1,Contact form 2, Passwords

Pete — Wed, 21 Jul 2010 07:59:56 GMT

Hi duskjome

www.zygiproperties.com

Thanks to all of you at bt, I have been on to support and there was an issue, with the setup to the contact form. This is how I received emails in outlook at the beginning

text_1: name bob

text_2: address UK

text_3:

text_4:

text_5:

textarea_6:

button_7: Submit Query

But now I received incoming emails from the website like this on outlook express

Name: pete

Address: UK

Telephone: 7777

Mobile:

Company:

Message: hello

Submit: Submit Query

I am not sure if the form is to perform like this, it is ok and better then before. I have now put in links to each page info@zygiproperties.com and this comes out perfect in outlook do you know why.

Many Thanks

Pete