topic Re: Domain name and web hosting -switching to another free domain name in Archive

Domain name and web hosting -switching to another free domain name

mohammed_farooq — Wed, 11 Aug 2010 16:28:08 GMT

As part of my BT package I was given a free domain name registration and web hosting service. I no longer want the domain name I first chose and would like to cancel this and choose another one. Also would like to make sure the web hosting is linked to with the new name. In essence change the existing domain name and website to a new one.

How can I do this please?

thanks anyone - Mohammed

Re: Domain name and web hosting -switching to another free domain name

Lancelot — Wed, 11 Aug 2010 18:52:57 GMT

Unfortunately, if you have already activated the webhosting package, you won't be able to align it to another domain name.

The best way to do this would be to contact BT on 0845 6007020 or email hosting.support@btbroadbandoffice.com,

explain the situation and apply to have the hosting cancelled and reorder another package.

If they agree, you could then choose another free domain name with the newly ordered hosting.

There is no need to cancel the unwanted domain name.

Lastly, if you have already uploaded a website, be sure to retain a copy of it as it may be unrecoverable once the unwanted hosting disappears.

Re: Domain name and web hosting -switching to another free domain name

mohammed_farooq — Thu, 12 Aug 2010 09:59:30 GMT

Many thanks

Thats helpful