topic Re: Transfer In Failed in Archive

Transfer In Failed

alexlush — Mon, 01 Nov 2010 08:08:44 GMT

Can anyone tell me why the transfer in failed for domain severnunival.com?

AFAIK the domain is unlocked and the auth code I provided is correct, I also have my email address showing as the admin and owner contacts in Whois.

Thanks.

Alex.

Re: Transfer In Failed

Frances — Wed, 03 Nov 2010 12:25:51 GMT

Hi Alexlush

If you are still having problems with this, you can contact the webhosting team on 0845 600 7020 option 2 and they will be able to assist you.

Thanks

Frances

Forum Moderator

Re: Transfer In Failed

alexlush — Thu, 18 Nov 2010 08:51:23 GMT

Thanks for the advice Frances however I've just rung the number you gave me and after 20 mins holding I was told that this was the wrong number.

I then rung the number they gave me 0845 607 1942 only to be told that transfer in issues could only be logged using dnsforms.co.uk!!!

I will keep trying but getting through to the right department in BT always seems to be a bit of a challenge.

Re: Transfer In Failed

Frances — Thu, 18 Nov 2010 11:44:42 GMT

Hi Alexlush

A support request can be raised by calling the number in my earlier post as they can transfer you to the correct team. Alternatively, you can raise a support request directly with this team

Thanks

Frances

Forum Moderator