topic Re: Error 404 in Archive

Error 404

Reg — Wed, 03 Nov 2010 08:34:07 GMT

Hi, could someone help with the following, I am unable to view my website on line with my domain and access it through my administrator to edit, I keep getting the following message.

ERROR 404 - Not Found!

The following error occurred:

The requested URL was not found on this server.

Please check the URL or contact the webmaster.

Also when trying to view the sit a different web address appears in the menu bar.

Any help would great.

Many thanks

Reg

Re: Error 404

dave — Wed, 03 Nov 2010 09:57:50 GMT

Hi Reg,

It could be a number of things. Can you maybe post the address of your site and we can possibly advise further.

Dave

Re: Error 404

Reg — Wed, 03 Nov 2010 11:41:06 GMT

Dave,

My web address is www.remingtonbooks.com

Hope you can help.

Philip

Re: Error 404

dave — Wed, 03 Nov 2010 11:52:31 GMT

Basically, it would seem your site has been hacked.

The 404 is not coming from BT and is instead coming from musikkorps.com which is a known malware site. However, it's probably a good thing that it is showing a 404 rather than infecting people's PCs.

Were you using Joomla or something similar? As it seems to be a fairly common hack according to http://forum.joomla.org/viewtopic.php?p=2246618 and some other stuff that Google threw up.

The fix seems to be look for .htaccess files in the webspace and delete them. I would also make sure you have the most up to date version of Joomla or whatever you are running.

Re: Error 404

Reg — Wed, 03 Nov 2010 12:07:08 GMT

Dave

Thanks for the finding out the problem.

I havan't looked at the site through Joomla for a few months and only viewed it on the web, so I am at a loss as to how the site has been hacked into. I am the only person with access to it.

When you say look for .htaccess files in the webspace and delete them where would I find these is through my access to my site through Joomla.

The BT webdesigner linked me with Joomla in April 2009 is there an updated version you suggest.

Your input is very welcome which I thank you for.

Philip