site wizard forms issue

technicalm — Wed, 10 Nov 2010 14:55:43 GMT

Hi all, site is eco-equipped.com

We have several forms. The redirect is set up, works fine. The formmail script is installed fine. The 'recipient' is defined as a valid email address.

So why do we only receive random submissions from our forms, and most of the time they dont work at all?

I've tested the forms just now, tried about 8 submissions and received only 2, about 5 mins later.

Obviously this is fairly business critical..... are we best to bin this 'easy to use' option and use good old dreamweaver? (we thought dreamweavers code could be a bit sketchy, but this is an all time low!)

Thanks,

Matt

Re: site wizard forms issue

dave — Sun, 14 Nov 2010 10:52:50 GMT

I have seen this caused by the spam filter on the incoming mail server incorrectly flagging these messages as spam.

This may sound strange but try shortening the filename of the page that contains the form to a single word. The reason being that this filename is used in the subject line as you have numerous words it is going to look a bit spam-like.

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site wizard forms issue

Re: site wizard forms issue