topic Re: Change Domains NS in Archive

Change Domains NS

thewantedhost — Tue, 01 Feb 2011 17:51:39 GMT

Is there any way to change where my domain points too name server wise, as this is the only DNS management method I am familiar with.

If not, can you explain to me exactly what I need to do to get the domain to point to my site, behaving in the same was as changing name servers would.

Thanks,

TheWantedHost.

Re: Change Domains NS

Nguitar — Tue, 01 Feb 2011 18:13:20 GMT

Hello,

This can easily be achieved by obtaining the following A records from where you would like to have your site hosted.

Both the "Blank" and the "www" records will need to be updated in order to reflect the IP addresses from where you would like to have the site hosted. Keep in mind that "Blank" represents a " " record in the DNS manager of your BT hosting control panel.

Re: Change Domains NS

thewantedhost — Tue, 01 Feb 2011 18:50:06 GMT

OK, when I update my details, leave the page, then go back to check, they have changed back to what they used to be... I take it that the details that are there by default will go once the new details have propagated?

Thanks,

TheWantedHost.

Re: Change Domains NS

thewantedhost — Fri, 04 Feb 2011 12:19:17 GMT

Any more on this?

Thanks,

TheWantedHost.

Re: Change Domains NS

Nguitar — Fri, 04 Feb 2011 17:01:35 GMT

I believe that you may need to contact BT technical support in order to resolve this issue.

Re: Change Domains NS

thewantedhost — Fri, 04 Feb 2011 22:22:05 GMT

That figures.

Re: Change Domains NS

Fiona — Tue, 08 Feb 2011 13:50:00 GMT

Zone settings enable you to configure your domain name and your email. To change where you domain points, you would need to configure your zone setting. There is information online to help you change the zone settings in the Domains Centre. As this guide outlines, changes can take up to 24 hours to take affect.

If the zone settings are greyed out, or will not let you change them you will need to Contact the Domain Team.

Kind Regards

Fiona

BT Business Forum Moderator

Re: Change Domains NS

Ian1974 — Wed, 09 Feb 2011 22:07:50 GMT

If you require any changes to the nameserver for the domain, please use the nameserver re-point form at www.dnsforms.co.uk.

Any changes made in the domain console may not save due to browser incompatibility.

There are some known issues with IE8 &9, Safari and Google Chrome.

Regards,

Ian -F-

BT Business Domains

Re: Change Domains NS

Quinnie — Sat, 19 Feb 2011 14:22:41 GMT

I have used the dnsform as suggested over four days ago.

I wish to repoint my name servers to host gator...but keep my email with bt all of which I completed on the form.

I have not heard anything and the change has not happened.

Re: Change Domains NS

Ian1974 — Sun, 20 Feb 2011 21:33:43 GMT

Hi Quinnie,

Sorry to hear you have not heard anything back.

If you can pm the reference number for your enquiry and the domain I will look into this.

Kind Regards,

Ian Ferrier

BT Business Domains

Re: Change Domains NS

Quinnie — Mon, 21 Feb 2011 10:18:08 GMT

Thank you for responding....have pm the info

Re: Change Domains NS

Quinnie — Thu, 24 Feb 2011 14:55:02 GMT

Job done....thank you very much Ian for all your assistance.

Re: Change Domains NS

alexer — Wed, 23 Mar 2011 05:33:27 GMT

Simply log into Account Manager using your username and password and select the domain name for which you wish to change DNS Servers.