https://business.forums.bt.com/t5/Archive/Re-BT-Versatility-arghhhhh/m-p/2416#M130 <P><FONT color="#000000">You've probably worked it out by now (!) but for anyone else with the same issue:</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><FONT size="2"><P><FONT color="#000000">- Ensure that the group you have added your extension to is the group that the incoming lines are set to ring on, as there are 20 groups on the system.</FONT></P><P><FONT color="#000000">- Make sure that there are no diverts set on the group and that auto attendant is not switched on.</FONT></P><P><FONT color="#000000">- Make sure that you can receive internal calls on the extension, so make sure that nothing like do not disturb is set.</FONT></P><P>&nbsp;</P></FONT> Thu, 11 Sep 2008 09:18:36 GMT James 2008-09-11T09:18:36Z https://business.forums.bt.com/t5/Archive/Re-BT-Versatility-arghhhhh/m-p/2416#M130 <P><FONT color="#000000">You've probably worked it out by now (!) but for anyone else with the same issue:</FONT></P><P><FONT color="#000000">&nbsp;</FONT></P><FONT size="2"><P><FONT color="#000000">- Ensure that the group you have added your extension to is the group that the incoming lines are set to ring on, as there are 20 groups on the system.</FONT></P><P><FONT color="#000000">- Make sure that there are no diverts set on the group and that auto attendant is not switched on.</FONT></P><P><FONT color="#000000">- Make sure that you can receive internal calls on the extension, so make sure that nothing like do not disturb is set.</FONT></P><P>&nbsp;</P></FONT> Thu, 11 Sep 2008 09:18:36 GMT https://business.forums.bt.com/t5/Archive/Re-BT-Versatility-arghhhhh/m-p/2416#M130 James 2008-09-11T09:18:36Z