https://business.forums.bt.com/t5/Archive/Domain-Name-not-forwarding/m-p/31313#M13613 <P>I am sorry that you haven't had an answer to your post, nmini.&nbsp; I'd advise that you <A href="http://btbusiness.custhelp.com/app/contact#s=ImNhdD0zNzg5LDM3NzUsMjMxNnxmb3JtX3N0YXRlPTAi" target="_blank">Contact Us</A>&nbsp; (This will take you to a web form which will go to Our Domain Name Services team)</P> Thu, 20 Oct 2011 10:37:23 GMT JohnE 2011-10-20T10:37:23Z https://business.forums.bt.com/t5/Archive/Domain-Name-not-forwarding/m-p/30999#M13612 <P>&nbsp;</P><P>&nbsp;</P><P><SPAN style="font-family: 'Tahoma','sans-serif'; font-size: 9pt;">I have bought&nbsp;the domain name <A href="http://www.miniprintjewellery.co.uk/" target="_blank"><SPAN style="color: windowtext; text-decoration: none; text-underline: none;">www. miniprintjewellery.co.uk</SPAN></A> (through BT) and want to point this name to my BT eshop at www. miniprintportfolio.com. When I try to do this through the BT Domain Manager I get the following message:</SPAN></P><P><SPAN style="font-family: 'Tahoma','sans-serif'; color: #333333; font-size: 9pt;">&nbsp;</SPAN></P><P><SPAN style="font-family: 'Tahoma','sans-serif'; color: red; font-size: 9pt;">You are trying to set a www record, when one already exists for this domain. This can cause issues with the domain resolving properly. None of the changes just submitted have been saved. If you need to change a www record please use Advanced Domain Manager</SPAN></P><P><SPAN style="font-family: 'Tahoma','sans-serif'; font-size: 9pt;">&nbsp;</SPAN></P><P><SPAN style="font-family: 'Tahoma','sans-serif'; font-size: 9pt;"><SPAN>I can't seem to do this via the Advanced Domain Manager and all of my names and web hosting&nbsp;is done&nbsp;by BT. Can anyone help?</SPAN></SPAN></P><P>&nbsp;</P> Tue, 11 Oct 2011 10:22:13 GMT https://business.forums.bt.com/t5/Archive/Domain-Name-not-forwarding/m-p/30999#M13612 nmini 2011-10-11T10:22:13Z https://business.forums.bt.com/t5/Archive/Domain-Name-not-forwarding/m-p/31313#M13613 <P>I am sorry that you haven't had an answer to your post, nmini.&nbsp; I'd advise that you <A href="http://btbusiness.custhelp.com/app/contact#s=ImNhdD0zNzg5LDM3NzUsMjMxNnxmb3JtX3N0YXRlPTAi" target="_blank">Contact Us</A>&nbsp; (This will take you to a web form which will go to Our Domain Name Services team)</P> Thu, 20 Oct 2011 10:37:23 GMT https://business.forums.bt.com/t5/Archive/Domain-Name-not-forwarding/m-p/31313#M13613 JohnE 2011-10-20T10:37:23Z