topic Re: Help with my web Address in Archive

Help with my web Address

haleyscomet — Sun, 13 Nov 2011 12:05:24 GMT

I have made my new website and have made it live now for about 3 weeks, but know one can find it and I have noticed that if I put the web address in th url bar without the www. it comes up, but not if you put in the full address useing www.happyhenz.co.uk

I think I must of filled out the form wrongly at the start. I have my second website to go live soon so I expect I've done the same with that one as well. Can anyone help please.

Re: Help with my web Address

IanGormlie — Mon, 14 Nov 2011 20:54:14 GMT

I'm experiencing the same problem. It appears to be a well asked question. Take a look at http://business.forums.bt.com/t5/Website-hosting-domains/http-site-working-www-site-notworking-I-really-need-some-HELP/m-p/13493

Re: Help with my web Address

markp — Tue, 15 Nov 2011 08:42:51 GMT

Hi all,

If you are having problems when you cannot view your website by either omitting the www. or without the www.

Go to www.dnsforms.co.uk and select DNS A-Record repoint, click email and fill the form in.

This will send the request to our Doman Name Services team, who will be able to correct and domain name issues.

Regards

Markp