topic Re: DNS Problem in Archive

DNS Problem

Pontresourcing — Sun, 11 Mar 2012 11:04:45 GMT

Hi,

I'd like someone to double check if the new dns settings for my domain name pontresourcing.co.uk are correct - I'm hosting the website on another server.

The control panel has very limited functionality and some options to change in dns records are disabled.

The settings I need are:

79.170.44.156

* 79.170.44.156

ftp 79.170.44.36

mail 79.170.44.56

ns1 79.170.40.2

ns2 79.170.43.3

www 79.170.44.156

I hope it won't take you long.

By the way why don't you have a live chat here, as all the serious hosting providers?

Thanks in advance!

Re: DNS Problem

Pontresourcing — Sun, 11 Mar 2012 11:19:05 GMT

Forgotten to add. The name servers are:

ns.mainnameserver.com

ns2.mainnameserver.com

Best,

Re: DNS Problem

nayan007 — Sun, 11 Mar 2012 16:17:03 GMT

Please refer this if you have more problems with DNS :- http://btbusiness.custhelp.com/app/answers/detail/a_id/8916/~/what-are-email,-dns,-ftp-and-news-server-addresses%3F

Re: DNS Problem

Pontresourcing — Sun, 11 Mar 2012 21:58:28 GMT

Hi,

Thanks for that, but the problem is that I cannot make all changes in the control panel.

Best,

Re: DNS Problem

Ian1974 — Mon, 12 Mar 2012 16:29:46 GMT

Hi Pontresourcing,

I have removed the locked records for your domain and you should be able to update these right away.

If you wish to change nameservers, please use the nameserver re-point form at www.dnsforms.co.uk and this should be completed in 1 working day.

Kind Regards,

Ian - F -

BT Business Domains

Re: DNS Problem

Pontresourcing — Fri, 16 Mar 2012 07:40:31 GMT

Hi, I recently requested the change of name servers for pontresourcing.COM using the dedicated form. I decided to keep the email account with you. Below is what I got from your colleagues:

To ensure your emails continue to work on BT's mail servers you must contact the host of the Name Servers and ask them to point the MX record for your domain name to ibmr.btconnect.com.

Apparently they forgot to add I also need to add A record that will direct e-mails to the IP of a mailbox.

Would you advise the IP please.

Regards

Re: DNS Problem

Ian1974 — Fri, 16 Mar 2012 12:14:27 GMT

Hi Pontresourcing,

I have looked into this and you appear to be currently running your own mail server and checking online tools seems to be pointing to the correct IP address so no further action is required as this appears to be set up fine.

If you wish to contine to use the BT mail services, please can you reply to my colleagues email who will be able to assist.

Kind Regards,

Ian - F -

Re: DNS Problem

Pontresourcing — Fri, 16 Mar 2012 12:34:38 GMT

Hi,

Thanks, it's not fine, as I want to keep the email account with BT - this is what I requested when filling the form - your colleagues apparently ignored my request. I cannot reply to your colleague as the email was sent from email account that doesn't accept any incoming correspondence. I would appreciate your further assistance.

Regards

Re: DNS Problem

Ian1974 — Fri, 16 Mar 2012 13:40:42 GMT

Hi Pontresourcing,

Sorry about that.

You should only need to add the following MX record.

MX - Priority (10).

Value - pontresourcing-com.mail.eo.outlook.com

There is no further A records to add.

Regards,

Ian - F -

Re: DNS Problem

orthohin — Tue, 10 Apr 2012 15:52:33 GMT

Your configuration look like this..

@ IN NS hostname.example.com.

@ IN A 192.168.1.1

@ IN MX 10 hostname.example.com.

teamnet-bd.com. IN MX 15 hostname

debian IN A 192.168.1.1

www IN CNAME hostname

mail IN CNAME hostname.example.com.

smtp IN CNAME hostname.example.com.

webmail IN CNAME hostname.example.com.

_______________

Orthohin

Re: DNS Problem

Ian1974 — Tue, 10 Apr 2012 16:10:19 GMT

Hi Pontresourcing,

If you wish to update the nameservers, please use the namserver re-point form at www.dnsforms.co.uk.

Please note that although we can update the domain records prior to changing nameserver, once the nameservers are changed the setting will be lost.

It is best to contact your new hosts and ask them to set up your current dns settings then submit the nameserver re-point form.

Kind Regards,

Ian - F -

Re: DNS Problem

RobertPattinson — Wed, 11 Apr 2012 08:12:06 GMT

hi,

I'm hosting the website on another server.[

thanks

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