https://business.forums.bt.com/t5/Archive/Error-message/m-p/75058#M14 <P>I'm getting an error mesage when trying to connect using BT Mobile Broadband USB modem (ZTE MF823).</P><P>&nbsp;</P><P>Says '13001 Your mobile device has been disconnected.&nbsp; Error 633: The modem (or other connecting device) is already in use or is not configured properly.'</P><P>&nbsp;</P><P>Can anyone give any pointers on how to sort it?</P><P>&nbsp;</P><P>Thanks</P> Fri, 13 Mar 2015 21:02:12 GMT underwoodtaylor 2015-03-13T21:02:12Z https://business.forums.bt.com/t5/Archive/Error-message/m-p/75058#M14 <P>I'm getting an error mesage when trying to connect using BT Mobile Broadband USB modem (ZTE MF823).</P><P>&nbsp;</P><P>Says '13001 Your mobile device has been disconnected.&nbsp; Error 633: The modem (or other connecting device) is already in use or is not configured properly.'</P><P>&nbsp;</P><P>Can anyone give any pointers on how to sort it?</P><P>&nbsp;</P><P>Thanks</P> Fri, 13 Mar 2015 21:02:12 GMT https://business.forums.bt.com/t5/Archive/Error-message/m-p/75058#M14 underwoodtaylor 2015-03-13T21:02:12Z https://business.forums.bt.com/t5/Archive/Error-message/m-p/75064#M15 <P>Hi underwoodtaylor,</P> <P>&nbsp;</P> <P>If you contact the&nbsp;<A href="http://btbusiness.custhelp.com/app/contact#h=eyJlbGVtZW50IjoiY29udGFjdExpbmtfMzc4OV8zNzc4Iiwic3RlcElkeCI6MSwicGFyZW50X3N0ZXBJZHgiOjF9" target="_self">BT mobile services</A> team they will be able to advise how to get this fixed for you.</P> <P>&nbsp;</P> <P>Markp</P> Mon, 16 Mar 2015 13:14:36 GMT https://business.forums.bt.com/t5/Archive/Error-message/m-p/75064#M15 markp 2015-03-16T13:14:36Z