topic Re: trying purchase private ssl certificate but error in Archive

trying purchase private ssl certificate but error

fonejackerni — Tue, 05 Jun 2012 21:21:28 GMT

Hi, i was trying to purchase a private ssl certificate for our website but each time i try i keep getting this error

ERR: Could not create Certificate Signing Request (CSR)

Is there a problem with the server or am i going to have ring to have this purchased and installed? i do have a free one installed does this have to be taken out before the request can continue? any help would be much appreciated.

Thanks in advance

B.R

Re: trying purchase private ssl certificate but error

tetrapackage — Wed, 06 Jun 2012 01:17:47 GMT

Try to remove the free version and have this one installed. You can also contact BT for assistance.

Re: trying purchase private ssl certificate but error

fonejackerni — Wed, 06 Jun 2012 01:29:51 GMT

Hi, thanks for the reply, thought the free one might cause this. Can't see a way to remove it there is no option to, that I can find, the ssl module has changed since i used it last, I think il contact support on the phone this is something I can't sort out myself I think. Can you give me a number for northern Ireland to ring? Thanks again

Kind regards

Re: trying purchase private ssl certificate but error

Ian1974 — Thu, 07 Jun 2012 13:14:41 GMT

Hi,

Currently there is an issue generating the CSR via the BT Website.

In this case, please use the dns enquiry form at www.dnsforms.co.uk and we will generate one on your behalf.

Please include the following.

Full name
Company name
Address
Contact number
Email address
Domain name

Regards,

Ian - F -

Re: trying purchase private ssl certificate but error

fonejackerni — Sun, 10 Jun 2012 19:35:41 GMT

Hi, Ian1974

Thanks for the advice, i only just noticed your reply i have put all the details in the enquiry form, and a brief explanation why i can't get it done so here's hoping it gets sorted, Thanks again.

Kind Regards

Ryan

Re: trying purchase private ssl certificate but error

abirhasan — Tue, 26 Jun 2012 13:21:09 GMT

I think you are missing some things. Please do it correctly. That may help..

___________

abirhasan