https://business.forums.bt.com/t5/Archive/What-help/m-p/50674#M14900 <P>Just to expand on the above. We recently moved our web site from Customer Street to the new BT Platform. We have had issues right from the start, initially with removing forwarding, but now with the ‘DTP Style’ editing interface. I have emailed <A target="_blank" href="mailto:btdhelp@bt.com">btdhelp@bt.com</A> on at least half-a-dozen occasions about these problems, but I have not had one single reply to my requests for help. Emails to the sales rep go unanswered unless I nag!! I am sorry, but the service we have received from BT Businesses is the absolute bottom of the pit, utterly disgraceful, and not what we expected.</P> Thu, 07 Feb 2013 15:26:06 GMT Listerwindows 2013-02-07T15:26:06Z https://business.forums.bt.com/t5/Archive/What-help/m-p/50642#M14899 <P>Does anybody know how to get help from the helpdesk, they never reply to my emails!!</P> Wed, 06 Feb 2013 16:52:17 GMT https://business.forums.bt.com/t5/Archive/What-help/m-p/50642#M14899 Listerwindows 2013-02-06T16:52:17Z https://business.forums.bt.com/t5/Archive/What-help/m-p/50674#M14900 <P>Just to expand on the above. We recently moved our web site from Customer Street to the new BT Platform. We have had issues right from the start, initially with removing forwarding, but now with the ‘DTP Style’ editing interface. I have emailed <A target="_blank" href="mailto:btdhelp@bt.com">btdhelp@bt.com</A> on at least half-a-dozen occasions about these problems, but I have not had one single reply to my requests for help. Emails to the sales rep go unanswered unless I nag!! I am sorry, but the service we have received from BT Businesses is the absolute bottom of the pit, utterly disgraceful, and not what we expected.</P> Thu, 07 Feb 2013 15:26:06 GMT https://business.forums.bt.com/t5/Archive/What-help/m-p/50674#M14900 Listerwindows 2013-02-07T15:26:06Z