topic Re: Using Firefox + Apple Mac in Archive

Using Firefox + Apple Mac

BrianK — Thu, 14 Nov 2013 14:12:09 GMT

Hi I am trying to use firefox to configure my website and I can logon and select the management option but cannot access my actual account, it just stops. It will down load the manual but no FTP or site configure. I have ensure Java is upto date and the java blocker is off -- any thoughts most welcome

Re: Using Firefox + Apple Mac

Burkem5 — Fri, 15 Nov 2013 12:30:31 GMT

Hi BrianK

I have seen this issue before, I think some plug ins are not playing well with the easy site wizard

try a fresh install of a new browser like Chrome or Opera

or run Firefox in incognito mode / private browsing

Let me know if this helps

Thanks

Burkem5

Re: Using Firefox + Apple Mac

BrianK — Sun, 17 Nov 2013 17:34:13 GMT

Thank you Burkem 5, I have installed Chrome as you suggested and I am going to reserve this for site development and maintenance only. I have arranged access to the revised MyOffice access point on the new BT Business Page and access is now quite straight forward. Response times, though slow, are an improvement on Safari and I understand the response issue is being addressed by BT.

Thanks again