https://business.forums.bt.com/t5/Archive/Account-locked-so-can-t-renew-my-Domain-names/m-p/76577#M15955 <P>Hello,</P><P>&nbsp;</P><P>I have been sent reminders to renew my domains but when I try to access the acccount it says that iit is locked(?). &nbsp;The 'send password' button doesn't work. &nbsp;How do I have my password reset quickly as the renewal is due 2/1/16.</P><P>&nbsp;</P><P>Many thanks</P><P>&nbsp;</P> Wed, 30 Dec 2015 17:05:40 GMT OllieB 2015-12-30T17:05:40Z https://business.forums.bt.com/t5/Archive/Account-locked-so-can-t-renew-my-Domain-names/m-p/76577#M15955 <P>Hello,</P><P>&nbsp;</P><P>I have been sent reminders to renew my domains but when I try to access the acccount it says that iit is locked(?). &nbsp;The 'send password' button doesn't work. &nbsp;How do I have my password reset quickly as the renewal is due 2/1/16.</P><P>&nbsp;</P><P>Many thanks</P><P>&nbsp;</P> Wed, 30 Dec 2015 17:05:40 GMT https://business.forums.bt.com/t5/Archive/Account-locked-so-can-t-renew-my-Domain-names/m-p/76577#M15955 OllieB 2015-12-30T17:05:40Z https://business.forums.bt.com/t5/Archive/Account-locked-so-can-t-renew-my-Domain-names/m-p/76599#M15956 <P>Hi OllieB</P> <P>&nbsp;</P> <P>the quickest way is to <A href="http://btbusiness.custhelp.com/app/contact#h=eyJlbGVtZW50IjoiY29udGFjdExpbmtfMzc4OV8zNzU0XzM3NTYiLCJzdGVwSWR4IjoyLCJwYXJlbnRfc3RlcElkeCI6MX0." target="_self">contact the helpdesk</A>.</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Mark</P> <P>&nbsp;</P> Wed, 06 Jan 2016 12:19:44 GMT https://business.forums.bt.com/t5/Archive/Account-locked-so-can-t-renew-my-Domain-names/m-p/76599#M15956 markp 2016-01-06T12:19:44Z