https://business.forums.bt.com/t5/Archive/Good-service/m-p/77620#M16011 <P>Hi <SPAN class="UserName lia-user-name lia-user-rank-Member"><A id="link_9" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://business.forums.bt.com/t5/user/viewprofilepage/user-id/421310" target="_self"><SPAN class="">edspence</SPAN></A></SPAN>,</P> <P>&nbsp;</P> <P>thank you for this feedback, if you can send me the phone number the fault was raised against in a private message I can track the fault and give the feedback to the agent in question.</P> <P>&nbsp;</P> <P>Markp</P> <P>&nbsp;</P> Mon, 23 May 2016 11:59:45 GMT markp 2016-05-23T11:59:45Z https://business.forums.bt.com/t5/Archive/Good-service/m-p/77612#M16010 <P>Sinxce I have often got bad service from bt with london accents spoken very fast and unwilling to slow down - I wish to recoed excellent service on thursday afternoon. I was led through the testing procedure by a lady called MAHEEDA who was not in a hurry, spoke clearly,&nbsp;and waited while I got a Phillips screwdriver and removed the cover and plugged two different phones into the test socket at the lower right. The problem was fixed in the exchange before 0930 next morning.</P><P>So nice to get a caring helpful person on the BT phone!</P> Sat, 21 May 2016 10:29:41 GMT https://business.forums.bt.com/t5/Archive/Good-service/m-p/77612#M16010 edspence 2016-05-21T10:29:41Z https://business.forums.bt.com/t5/Archive/Good-service/m-p/77620#M16011 <P>Hi <SPAN class="UserName lia-user-name lia-user-rank-Member"><A id="link_9" class="lia-link-navigation lia-page-link lia-user-name-link" href="https://business.forums.bt.com/t5/user/viewprofilepage/user-id/421310" target="_self"><SPAN class="">edspence</SPAN></A></SPAN>,</P> <P>&nbsp;</P> <P>thank you for this feedback, if you can send me the phone number the fault was raised against in a private message I can track the fault and give the feedback to the agent in question.</P> <P>&nbsp;</P> <P>Markp</P> <P>&nbsp;</P> Mon, 23 May 2016 11:59:45 GMT https://business.forums.bt.com/t5/Archive/Good-service/m-p/77620#M16011 markp 2016-05-23T11:59:45Z