topic Re: BT Versatility is saying programming refused? in Archive

BT Versatility is saying programming refused?

KarlAlderton — Thu, 07 Oct 2010 10:34:54 GMT

Hi all,

Does anyone know why when we go to access the versatility to re-programme something it would say programming refused?

Re: BT Versatility is saying programming refused?

Davel — Thu, 07 Oct 2010 18:14:47 GMT

I have the same problem. Installed a system for a customer 2 months ago and I know that they have experimented with the programming. I have tried all 8 working telephones to no avail, suspect they have changed the programming extension number accidentally to a non working port so am trying to get a copy of the programming wizard to see if this works.

"Programming refused" is displayed when you try to access system programming from a non designated extn number.

Re: BT Versatility is saying programming refused?

Davel — Mon, 11 Oct 2010 16:32:27 GMT

Managed to get a copy of the programming software & serial lead, but still cannot connect to the switch, timeout whilst connecting. Have tried the software on another Versatility and can connect ok, so am baffled at the moment!

Re: BT Versatility is saying programming refused?

Fiona — Wed, 13 Oct 2010 15:18:59 GMT

I'm sorry no one on the forum has been able to help with this query.

If you have a maintenance contract for BT Versatility you can get help from their online support. If you don't have a contract you can find out more about through communication-maintenance.

Kind Regards

Fiona

BT Business Forum Moderator