topic Re: How do I find out who is the line provider, I can't dial 150 in Archive

How do I find out who is the line provider, I can't dial 150

succinct — Wed, 12 Jan 2011 16:32:55 GMT

How do I find out who is the telephone line provider, I can't dial 150. Line excepts incoming and outgoing calls.

Many Thanks

Re: How do I find out who is the line provider, I can't dial 150

Panatel — Wed, 12 Jan 2011 16:37:17 GMT

Good question, there must be a record somewhere of who our line providers are ?

Obviously the best way is to wait and see who sends you a bill but it would be handy if you could enter the number some place and it told you...... I will wait and see if anybody knows !!

Re: How do I find out who is the line provider, I can't dial 150

Tracey — Thu, 13 Jan 2011 08:56:17 GMT

Hi succinct & Panatel,

I am afraid that BT do not hold a record of which service provider customers with telephone lines are with.

You can wait for a bill to be sent to you to find out which service provider you are with. Or you could if it is a residential account you can call the BT Home team on 0800 800 150 who can check their records to see if you are their customer. If it is a business account you can call the Business Telephony team on 0800 800 152 to check if you are their customer, I am afraid if you are not a BT customer we are not able to advise who your service provider is.

Hope this is of help

Thanks

Tracey

BT Business Forum Moderator