https://business.forums.bt.com/t5/Archive/bt-business-line/m-p/29739#M16434 <P>hello there,</P><P>i have some serious problems getting my business line back after bt has ceased my bt business line due to non payment of just 38 pounds which is just ridicoulous.</P><P>my line was ceased on 26th of august and i am still&nbsp; waiting the line to be activated after speaking&nbsp; to round 25-30 customers advisors they were unable to resolve my problem&nbsp; instead of understanding my serious problems each of them is telling me different stories.</P><P>&nbsp;i have placed around 7 orders and each of the order has been either rejected or has been cancelled without any reason.</P><P>i have lost almost all of my business&nbsp; this is a take away business and totally depending on phone line.</P><P>on 26th of august i have placed an order to re activate my line. bt activate it but it was not the same number they&nbsp; have activated a different number.</P><P>and since 26th of august i am keep trying to make an order to&nbsp; re number but everyday when i speak to advisor they keep telling me 24 hours time which i dont believe will come.</P><P>it is really frustrated me. i am just shocked how bt behave with businesss customer they dont even&nbsp; give any importance to the matter. i have requested to make and urgent note with the order but all in vain no one will listen or understand my problem its been exactly 8 days without the phone line and my original number. today i have spoke again and again they have told me to wait few working days .,....</P><P>i dont have any idea what the bt is all about do they really care about there business customers i had a really bad expereince&nbsp; after contacting bt local business as well. they wont do anything too. its just use less to speak to them</P><P>could any one have any idea what to do about that or how can i resolve this matter????</P><P>many thanks</P><P>&nbsp;</P> Wed, 31 Aug 2011 21:58:58 GMT waqasali87 2011-08-31T21:58:58Z https://business.forums.bt.com/t5/Archive/bt-business-line/m-p/29739#M16434 <P>hello there,</P><P>i have some serious problems getting my business line back after bt has ceased my bt business line due to non payment of just 38 pounds which is just ridicoulous.</P><P>my line was ceased on 26th of august and i am still&nbsp; waiting the line to be activated after speaking&nbsp; to round 25-30 customers advisors they were unable to resolve my problem&nbsp; instead of understanding my serious problems each of them is telling me different stories.</P><P>&nbsp;i have placed around 7 orders and each of the order has been either rejected or has been cancelled without any reason.</P><P>i have lost almost all of my business&nbsp; this is a take away business and totally depending on phone line.</P><P>on 26th of august i have placed an order to re activate my line. bt activate it but it was not the same number they&nbsp; have activated a different number.</P><P>and since 26th of august i am keep trying to make an order to&nbsp; re number but everyday when i speak to advisor they keep telling me 24 hours time which i dont believe will come.</P><P>it is really frustrated me. i am just shocked how bt behave with businesss customer they dont even&nbsp; give any importance to the matter. i have requested to make and urgent note with the order but all in vain no one will listen or understand my problem its been exactly 8 days without the phone line and my original number. today i have spoke again and again they have told me to wait few working days .,....</P><P>i dont have any idea what the bt is all about do they really care about there business customers i had a really bad expereince&nbsp; after contacting bt local business as well. they wont do anything too. its just use less to speak to them</P><P>could any one have any idea what to do about that or how can i resolve this matter????</P><P>many thanks</P><P>&nbsp;</P> Wed, 31 Aug 2011 21:58:58 GMT https://business.forums.bt.com/t5/Archive/bt-business-line/m-p/29739#M16434 waqasali87 2011-08-31T21:58:58Z