https://business.forums.bt.com/t5/Archive/Windows-7-and-Versatility-software/m-p/37483#M16637 <P>Upgraded desktop to Windows 7 Pro.&nbsp; IT guys fitted a serial port via card in pc.&nbsp; Versatility software downloaded, but when you hit "connect" it goes nowhere.&nbsp; IT guys reinstalled half a dozen times - all of a sudden it worked - next time I tried it same problem.</P><P>&nbsp;</P><P>Any ideas?</P> Mon, 09 Apr 2012 09:53:56 GMT andrewg 2012-04-09T09:53:56Z https://business.forums.bt.com/t5/Archive/Windows-7-and-Versatility-software/m-p/37483#M16637 <P>Upgraded desktop to Windows 7 Pro.&nbsp; IT guys fitted a serial port via card in pc.&nbsp; Versatility software downloaded, but when you hit "connect" it goes nowhere.&nbsp; IT guys reinstalled half a dozen times - all of a sudden it worked - next time I tried it same problem.</P><P>&nbsp;</P><P>Any ideas?</P> Mon, 09 Apr 2012 09:53:56 GMT https://business.forums.bt.com/t5/Archive/Windows-7-and-Versatility-software/m-p/37483#M16637 andrewg 2012-04-09T09:53:56Z https://business.forums.bt.com/t5/Archive/Windows-7-and-Versatility-software/m-p/37689#M16638 <P>They may have kept on installing it wrong or there maybe a problem with the parts they are trying to install. Should can ask them to replace it with a new one.</P> Thu, 12 Apr 2012 12:13:46 GMT https://business.forums.bt.com/t5/Archive/Windows-7-and-Versatility-software/m-p/37689#M16638 mydearcosmo 2012-04-12T12:13:46Z