https://business.forums.bt.com/t5/Archive/Changing-from-business-line-to-residential-without-new-contract/m-p/40549#M16725 We've had problems with our business phone &amp; broadband lines for over 2 years. Finally persuaded BT to remove contract terms last week but now we have a new problem trying to move to another provider. The new provider says they cannot take over the line until BT change it to residential. BT say they can change to residential but we will be locked into contract for another 12 months. I think they'll find that pigs fly first, we've lodged a complaint but just wondered if anyone else had this experience? Another thought, surely this must be monopolisation? Wed, 06 Jun 2012 17:14:17 GMT InToKnit 2012-06-06T17:14:17Z https://business.forums.bt.com/t5/Archive/Changing-from-business-line-to-residential-without-new-contract/m-p/40549#M16725 We've had problems with our business phone &amp; broadband lines for over 2 years. Finally persuaded BT to remove contract terms last week but now we have a new problem trying to move to another provider. The new provider says they cannot take over the line until BT change it to residential. BT say they can change to residential but we will be locked into contract for another 12 months. I think they'll find that pigs fly first, we've lodged a complaint but just wondered if anyone else had this experience? Another thought, surely this must be monopolisation? Wed, 06 Jun 2012 17:14:17 GMT https://business.forums.bt.com/t5/Archive/Changing-from-business-line-to-residential-without-new-contract/m-p/40549#M16725 InToKnit 2012-06-06T17:14:17Z https://business.forums.bt.com/t5/Archive/Changing-from-business-line-to-residential-without-new-contract/m-p/41063#M16726 Say what? This is absurd. BT should change their policy about it. Sun, 17 Jun 2012 02:38:39 GMT https://business.forums.bt.com/t5/Archive/Changing-from-business-line-to-residential-without-new-contract/m-p/41063#M16726 tidaltides 2012-06-17T02:38:39Z https://business.forums.bt.com/t5/Archive/Changing-from-business-line-to-residential-without-new-contract/m-p/41519#M16727 <P>is they change there polices?? B<SPAN>usiness in the modern global economy offers great rewards, but involves</SPAN><BR /><SPAN>risks, as well.&nbsp;If they changed there policy, then why did not tell you??</SPAN></P> Wed, 27 Jun 2012 09:46:12 GMT https://business.forums.bt.com/t5/Archive/Changing-from-business-line-to-residential-without-new-contract/m-p/41519#M16727 Twilio 2012-06-27T09:46:12Z