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    <title>topic BT Versatility shortcuts in Archive</title>
    <link>https://business.forums.bt.com/t5/Archive/BT-Versatility-shortcuts/m-p/41877#M16815</link>
    <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;Can anyone help me please. We use a BT Versatility system and I would like to program a shortcut key but don't know if this is possible. In our office, incoming calls ring on 2 phones (not mine) but I will pick up the call if both lines are busy. Rather than having a hunt group, can I have a button that shows me the number of the incoming call (we have several numbers that are CLI'd) so I can answer the call correctly (we run 2 separate companies through the same office) At the moment, if I just want to pick up an incoming line that is flashing I have to scroll through to find 'Examine incoming cal' before answering with the name of the correct company.&lt;/P&gt;&lt;P&gt;We have spare shortcut keys so I am just looking ot see if this is possible.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;thanks&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Wed, 04 Jul 2012 10:40:39 GMT</pubDate>
    <dc:creator>JHW</dc:creator>
    <dc:date>2012-07-04T10:40:39Z</dc:date>
    <item>
      <title>BT Versatility shortcuts</title>
      <link>https://business.forums.bt.com/t5/Archive/BT-Versatility-shortcuts/m-p/41877#M16815</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;Can anyone help me please. We use a BT Versatility system and I would like to program a shortcut key but don't know if this is possible. In our office, incoming calls ring on 2 phones (not mine) but I will pick up the call if both lines are busy. Rather than having a hunt group, can I have a button that shows me the number of the incoming call (we have several numbers that are CLI'd) so I can answer the call correctly (we run 2 separate companies through the same office) At the moment, if I just want to pick up an incoming line that is flashing I have to scroll through to find 'Examine incoming cal' before answering with the name of the correct company.&lt;/P&gt;&lt;P&gt;We have spare shortcut keys so I am just looking ot see if this is possible.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;thanks&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 04 Jul 2012 10:40:39 GMT</pubDate>
      <guid>https://business.forums.bt.com/t5/Archive/BT-Versatility-shortcuts/m-p/41877#M16815</guid>
      <dc:creator>JHW</dc:creator>
      <dc:date>2012-07-04T10:40:39Z</dc:date>
    </item>
    <item>
      <title>Re: BT Versatility shortcuts</title>
      <link>https://business.forums.bt.com/t5/Archive/BT-Versatility-shortcuts/m-p/42143#M16816</link>
      <description>&lt;P&gt;This could be possible if your phone is connected to your computer with a software where you can create shortcuts, but not sure if it would be applicable if you will do shortcut keys via phone. I hope it is possible.&lt;/P&gt;</description>
      <pubDate>Tue, 10 Jul 2012 01:26:01 GMT</pubDate>
      <guid>https://business.forums.bt.com/t5/Archive/BT-Versatility-shortcuts/m-p/42143#M16816</guid>
      <dc:creator>mydearcosmo</dc:creator>
      <dc:date>2012-07-10T01:26:01Z</dc:date>
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