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    <title>topic Re: Complaint procedure in Archive</title>
    <link>https://business.forums.bt.com/t5/Archive/Complaint-procedure/m-p/47852#M16947</link>
    <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;All I can suggest is to raise a query in the same way you did before.&amp;nbsp; If the query is with the original complaint then someone will pass it on.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Dave&lt;/P&gt;</description>
    <pubDate>Tue, 27 Nov 2012 14:48:11 GMT</pubDate>
    <dc:creator>DaveA</dc:creator>
    <dc:date>2012-11-27T14:48:11Z</dc:date>
    <item>
      <title>Complaint procedure</title>
      <link>https://business.forums.bt.com/t5/Archive/Complaint-procedure/m-p/47842#M16946</link>
      <description>&lt;P&gt;Does anyone know how i get in touch with the Directors complaints office, I've already been in contact with them and they have called me but I need to speak to them again cheers&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;andy&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 27 Nov 2012 11:20:04 GMT</pubDate>
      <guid>https://business.forums.bt.com/t5/Archive/Complaint-procedure/m-p/47842#M16946</guid>
      <dc:creator>andyphotobarn</dc:creator>
      <dc:date>2012-11-27T11:20:04Z</dc:date>
    </item>
    <item>
      <title>Re: Complaint procedure</title>
      <link>https://business.forums.bt.com/t5/Archive/Complaint-procedure/m-p/47852#M16947</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;All I can suggest is to raise a query in the same way you did before.&amp;nbsp; If the query is with the original complaint then someone will pass it on.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Dave&lt;/P&gt;</description>
      <pubDate>Tue, 27 Nov 2012 14:48:11 GMT</pubDate>
      <guid>https://business.forums.bt.com/t5/Archive/Complaint-procedure/m-p/47852#M16947</guid>
      <dc:creator>DaveA</dc:creator>
      <dc:date>2012-11-27T14:48:11Z</dc:date>
    </item>
    <item>
      <title>Re: Complaint procedure</title>
      <link>https://business.forums.bt.com/t5/Archive/Complaint-procedure/m-p/48918#M16948</link>
      <description>&lt;P&gt;try this ;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Graham Sutherland is the Manager Director of our BT Business division&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;Warren Buckley&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;Managing Director, Customer Service and Operations&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;BT Retail&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;Secretary – Norah Hayes&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;norah.hayes@bt.com&amp;nbsp;&lt;/SPAN&gt;&lt;BR /&gt;&lt;SPAN&gt;+44 20 7356 5431&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 21 Dec 2012 11:20:02 GMT</pubDate>
      <guid>https://business.forums.bt.com/t5/Archive/Complaint-procedure/m-p/48918#M16948</guid>
      <dc:creator>JamesKidd</dc:creator>
      <dc:date>2012-12-21T11:20:02Z</dc:date>
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