https://business.forums.bt.com/t5/Archive/Billing-enquiries/m-p/49170#M16961 <P>Anyone been able to speak to BT about billing enquiries? I have spoken to 4 people today and every time I have been transferred or cut off. I previously had a Business One Plan account and discovered I should have been getting 500 inclusive mins, which had not been deducted from my bills. 500 mins x 4 lines x 5 years = massive overcharge, no wonder no-one wants to speak to me...</P> Fri, 28 Dec 2012 16:05:01 GMT keiron12 2012-12-28T16:05:01Z https://business.forums.bt.com/t5/Archive/Billing-enquiries/m-p/49170#M16961 <P>Anyone been able to speak to BT about billing enquiries? I have spoken to 4 people today and every time I have been transferred or cut off. I previously had a Business One Plan account and discovered I should have been getting 500 inclusive mins, which had not been deducted from my bills. 500 mins x 4 lines x 5 years = massive overcharge, no wonder no-one wants to speak to me...</P> Fri, 28 Dec 2012 16:05:01 GMT https://business.forums.bt.com/t5/Archive/Billing-enquiries/m-p/49170#M16961 keiron12 2012-12-28T16:05:01Z