https://business.forums.bt.com/t5/Archive/Appalling-standards-of-service/m-p/50588#M16977 <P>Every time I change premises, I have to pay GBP 99 to move my phone and broadband. I don't mind the charge, but I would expect I get service worth it. BT says it will take a month to get phone and broadband working at my new address. 1 month, why ?? For 1 month I am cut off, loose business and waste my time. Who will compensate me for this ? Not BT. I have to pay from my pocket for the losses I take. This is really preposterous.</P> Mon, 04 Feb 2013 22:17:33 GMT PKN 2013-02-04T22:17:33Z https://business.forums.bt.com/t5/Archive/Appalling-standards-of-service/m-p/50588#M16977 <P>Every time I change premises, I have to pay GBP 99 to move my phone and broadband. I don't mind the charge, but I would expect I get service worth it. BT says it will take a month to get phone and broadband working at my new address. 1 month, why ?? For 1 month I am cut off, loose business and waste my time. Who will compensate me for this ? Not BT. I have to pay from my pocket for the losses I take. This is really preposterous.</P> Mon, 04 Feb 2013 22:17:33 GMT https://business.forums.bt.com/t5/Archive/Appalling-standards-of-service/m-p/50588#M16977 PKN 2013-02-04T22:17:33Z