Various Questions

MattT — Thu, 25 Apr 2013 14:36:53 GMT

Hi,

I have a couple of questions which can hopefully be answered;

We have a BT Versatility system and I would like to (hopefully!) do the following changes;

1. We have 2 digit extensions, starting at 20, 21, 22...we would like to change this to 4 digit extensions starting 3000, 3001, 3002. Is it possible with this system?

2. Automated answering. Is it possible to have an automated greeting when people call to say press 1 for sales, 2 for accounts?

3. Call routing. Is it possible for the system to divert calls to a mobile when extension 3322 is called?

I'm waiting delivery of my V.24 cable so I can link directly to the PBX, but if I could get these confirmed before hand it would be great.

Thank you

Re: Various Questions

TritonTelecom — Fri, 24 May 2013 06:28:11 GMT

Hi,

in short order, No, Yes, Yes.

No you cant change the extension number, yes you can set up auto-attendant, and yes you can divert an extension to a mobile.

Have a look at the user manual, its free on our website, if you dont have it.

Dean

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Various Questions

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