https://business.forums.bt.com/t5/Archive/Call-Reports-from-BT-Versatility/m-p/69952#M17134 <P>Is there a way of reporting how many calls are made and how many incoming calls are taken for each line extension that we have internally?</P><P>&nbsp;</P><P>I want to be able to track how many calls each of my sales persons are making, and how many they are receiving each day / month. It would also be useful to see how long they spend on the calls in total.</P><P>&nbsp;</P><P>Can this be done if the versatility system is linked somehow into a PC?</P> Fri, 13 Dec 2013 15:01:59 GMT BUSRWALK 2013-12-13T15:01:59Z https://business.forums.bt.com/t5/Archive/Call-Reports-from-BT-Versatility/m-p/69952#M17134 <P>Is there a way of reporting how many calls are made and how many incoming calls are taken for each line extension that we have internally?</P><P>&nbsp;</P><P>I want to be able to track how many calls each of my sales persons are making, and how many they are receiving each day / month. It would also be useful to see how long they spend on the calls in total.</P><P>&nbsp;</P><P>Can this be done if the versatility system is linked somehow into a PC?</P> Fri, 13 Dec 2013 15:01:59 GMT https://business.forums.bt.com/t5/Archive/Call-Reports-from-BT-Versatility/m-p/69952#M17134 BUSRWALK 2013-12-13T15:01:59Z