https://business.forums.bt.com/t5/Archive/Changing-a-phone-line-Charitable-organisation/m-p/70580#M17141 <P>Hi 806sqnATC</P> <P>The best number for you to contact us on would be 0808 1000413</P> <P>This will get you to the Business to Residential conversion team</P> <P>Hope this helps </P> <P>Burkem5</P> Mon, 06 Jan 2014 11:21:50 GMT Burkem5 2014-01-06T11:21:50Z https://business.forums.bt.com/t5/Archive/Changing-a-phone-line-Charitable-organisation/m-p/70552#M17140 <P>Hello,</P><P>&nbsp;</P><P>We are a voluntary youth organisation (registered charity) that requires internet access to provide training to the teenagers. We have no requirement for a telephone and just require broadband access (10Gb has proved to be sufficient).</P><P>&nbsp;</P><P>We, when initially setting up our account, put a BT business line in however now that our existing contract has ended research on the BT site has found that, given our requirements a 'home broadband' account is more than sufficient.</P><P>&nbsp;</P><P>How do we go about changing our line from a business line&nbsp;to a residential line?</P><P>&nbsp;</P><P>Any help much appreciated!</P> Fri, 03 Jan 2014 17:27:26 GMT https://business.forums.bt.com/t5/Archive/Changing-a-phone-line-Charitable-organisation/m-p/70552#M17140 806SqnATC 2014-01-03T17:27:26Z https://business.forums.bt.com/t5/Archive/Changing-a-phone-line-Charitable-organisation/m-p/70580#M17141 <P>Hi 806sqnATC</P> <P>The best number for you to contact us on would be 0808 1000413</P> <P>This will get you to the Business to Residential conversion team</P> <P>Hope this helps </P> <P>Burkem5</P> Mon, 06 Jan 2014 11:21:50 GMT https://business.forums.bt.com/t5/Archive/Changing-a-phone-line-Charitable-organisation/m-p/70580#M17141 Burkem5 2014-01-06T11:21:50Z