https://business.forums.bt.com/t5/Archive/Business-to-residential/m-p/72251#M17191 We've had a bt residential line and broadband but as my husband needed an IP address while working from home, bt suggested to get a business line to which we agreed. Without giving us any options we were put on a 5year contract. I remember receiving a letter from BT stating they couldn't have long term contracts &amp; that our contract had been cut short to 24 months. Not sure if it was phone line or broadband.<BR />Now we want to move back to ordinary line how do we go about it?<BR />How do I request a copy of the correspondence sent to us by bt?<BR />Can we cancel the bt line before the 5 year period if we are still on the contract as we plan to move abroad?<BR /><BR />Thanks.<BR /> Thu, 10 Apr 2014 15:44:47 GMT Beulaht 2014-04-10T15:44:47Z https://business.forums.bt.com/t5/Archive/Business-to-residential/m-p/72251#M17191 We've had a bt residential line and broadband but as my husband needed an IP address while working from home, bt suggested to get a business line to which we agreed. Without giving us any options we were put on a 5year contract. I remember receiving a letter from BT stating they couldn't have long term contracts &amp; that our contract had been cut short to 24 months. Not sure if it was phone line or broadband.<BR />Now we want to move back to ordinary line how do we go about it?<BR />How do I request a copy of the correspondence sent to us by bt?<BR />Can we cancel the bt line before the 5 year period if we are still on the contract as we plan to move abroad?<BR /><BR />Thanks.<BR /> Thu, 10 Apr 2014 15:44:47 GMT https://business.forums.bt.com/t5/Archive/Business-to-residential/m-p/72251#M17191 Beulaht 2014-04-10T15:44:47Z