https://business.forums.bt.com/t5/Archive/BT-VERSATILITY-MSN-DDI/m-p/72403#M17195 <P>Hi All</P><P>I have a BT versatility that has 2 departments, Sales and Lettings.</P><P>Sales has a DDI of 0161 111 1234 (for example) and this rings group 1 (Extension 201 - 204) Lettings has a DDI of 0161 111 5678 and this rings group 2 (Extension 205-120)</P><P>Each extension has a DDI assigned to it which is for incoming calls.</P><P>What i would like to happen is, if extension 201 makes a call, it shows the DDI of the group she is in (so it should present 0161 111 1234) instead of their personal DDI</P><P>Is that possible? when i turn on Specific MSN/DDI it seems to show the DDI of the user, not the group</P><P>Many Thanks</P><P>Steve</P><P>&nbsp;</P> Wed, 30 Apr 2014 09:54:59 GMT stevedurban 2014-04-30T09:54:59Z https://business.forums.bt.com/t5/Archive/BT-VERSATILITY-MSN-DDI/m-p/72403#M17195 <P>Hi All</P><P>I have a BT versatility that has 2 departments, Sales and Lettings.</P><P>Sales has a DDI of 0161 111 1234 (for example) and this rings group 1 (Extension 201 - 204) Lettings has a DDI of 0161 111 5678 and this rings group 2 (Extension 205-120)</P><P>Each extension has a DDI assigned to it which is for incoming calls.</P><P>What i would like to happen is, if extension 201 makes a call, it shows the DDI of the group she is in (so it should present 0161 111 1234) instead of their personal DDI</P><P>Is that possible? when i turn on Specific MSN/DDI it seems to show the DDI of the user, not the group</P><P>Many Thanks</P><P>Steve</P><P>&nbsp;</P> Wed, 30 Apr 2014 09:54:59 GMT https://business.forums.bt.com/t5/Archive/BT-VERSATILITY-MSN-DDI/m-p/72403#M17195 stevedurban 2014-04-30T09:54:59Z