https://business.forums.bt.com/t5/Archive/Noise-on-ISDN2e-Versatility-system/m-p/73985#M17225 <P>Hi all,</P><P>I wondered if you could help...</P><P>For the past 8 years we have been using a BT Versatility system connected to ISDN2e and last month it finally gave up the ghost.</P><P>We bought a refurbished one and had it installed by a telecoms engineer. Its been working fine until yesterday...we hear alot of deafening crackles on the line during calls.</P><P>Our telephone provider (Ayretel) said they could hear the crackles too, did an ISDN line test (which she said isnt all that accurate) and the line came back "clear".</P><P>She recommended we did a reset of the versatility system, which we did and it still hasn't cured the problem.</P><P>Can anyone else recommend a solution? I don't want to raise a line fault with BT Openreach if our provider is telling me the line is clear, and I don't want to incur a £225 call out fee. We are only a very small business.</P><P>&nbsp;</P><P>many thanks in advance</P><P>Dan</P> Wed, 15 Oct 2014 15:27:55 GMT KWA 2014-10-15T15:27:55Z https://business.forums.bt.com/t5/Archive/Noise-on-ISDN2e-Versatility-system/m-p/73985#M17225 <P>Hi all,</P><P>I wondered if you could help...</P><P>For the past 8 years we have been using a BT Versatility system connected to ISDN2e and last month it finally gave up the ghost.</P><P>We bought a refurbished one and had it installed by a telecoms engineer. Its been working fine until yesterday...we hear alot of deafening crackles on the line during calls.</P><P>Our telephone provider (Ayretel) said they could hear the crackles too, did an ISDN line test (which she said isnt all that accurate) and the line came back "clear".</P><P>She recommended we did a reset of the versatility system, which we did and it still hasn't cured the problem.</P><P>Can anyone else recommend a solution? I don't want to raise a line fault with BT Openreach if our provider is telling me the line is clear, and I don't want to incur a £225 call out fee. We are only a very small business.</P><P>&nbsp;</P><P>many thanks in advance</P><P>Dan</P> Wed, 15 Oct 2014 15:27:55 GMT https://business.forums.bt.com/t5/Archive/Noise-on-ISDN2e-Versatility-system/m-p/73985#M17225 KWA 2014-10-15T15:27:55Z