unspecified delay in reconnecting phone/ADSL line

srowse — Sat, 13 Dec 2014 17:43:06 GMT

Hello there. I recently moved my business into a new unit, where there had previously been an Openreach phone connection. The engineer came last Wednesday and did his part of the work but said it needed to be reconnected at the exchange and that was someone else's job.

I rang the call centre but could not get any information about when I might expect the phone to be conected. Can anyone help? I really need to know when I can expect phone and broadband, so that i can start trading.

Thanks,

Steve

Re: unspecified delay in reconnecting phone/ADSL line

markp — Mon, 15 Dec 2014 10:10:47 GMT

Hi srowes,

You will need to chase the order up with the order management team, he is their helpdesks contact options.

Mark

topic Re: unspecified delay in reconnecting phone/ADSL line in Archive

unspecified delay in reconnecting phone/ADSL line

Re: unspecified delay in reconnecting phone/ADSL line