https://business.forums.bt.com/t5/Archive/Distinguishing-incoming-calls-BT-Quantum/m-p/75270#M17333 <P>We have a BT Quantum system. &nbsp;</P><P>&nbsp;</P><P>Incoming calls are answered by an automated attendant, the user then presses a single digit for one of 6 extensions. Is there any way for an incoming caller to directly dial an extension bypassing the automated attendant?&nbsp;</P><P>&nbsp;</P><P>Is caller line identification pssible with BT Quantum?</P><P>&nbsp;</P><P>Can we get a different ring tone depending on who is calling?</P><P>&nbsp;</P><P>In short, is there anyway of distinguishing incomeing calls from our main customer vs everyone else?</P> Thu, 30 Apr 2015 16:33:47 GMT baldrick69 2015-04-30T16:33:47Z https://business.forums.bt.com/t5/Archive/Distinguishing-incoming-calls-BT-Quantum/m-p/75270#M17333 <P>We have a BT Quantum system. &nbsp;</P><P>&nbsp;</P><P>Incoming calls are answered by an automated attendant, the user then presses a single digit for one of 6 extensions. Is there any way for an incoming caller to directly dial an extension bypassing the automated attendant?&nbsp;</P><P>&nbsp;</P><P>Is caller line identification pssible with BT Quantum?</P><P>&nbsp;</P><P>Can we get a different ring tone depending on who is calling?</P><P>&nbsp;</P><P>In short, is there anyway of distinguishing incomeing calls from our main customer vs everyone else?</P> Thu, 30 Apr 2015 16:33:47 GMT https://business.forums.bt.com/t5/Archive/Distinguishing-incoming-calls-BT-Quantum/m-p/75270#M17333 baldrick69 2015-04-30T16:33:47Z