topic Re: BT Quantum - FMC in Archive

BT Quantum - FMC

Bajohnson90 — Mon, 30 Nov 2015 11:17:19 GMT

We have a Quantum phone system, with analogue and digital lines (no VOIP).I have set up the FMC, so that when individual lines ring, it also rings their mobiles. What i would like to do, and im sure i cannot be the only one, is have it so that the mobiles also ring if a customer selects a group that person is a member of. So for example if person A is in the group Sales, his mobile will ring when sales is selected.

Is this possible, and if so can somebody please give me an idea on how it can be achieved?

Thanks.

Re: BT Quantum - FMC

markp — Mon, 30 Nov 2015 14:41:50 GMT

Hi Bajohnson90,

Have you tried speaking to the BT Quantum helpdesk? Their contact number is 0870 2408377.

Mark

Re: BT Quantum - FMC

Bajohnson90 — Mon, 30 Nov 2015 15:02:49 GMT

Hi, i had tried, however after spending what seemed like an eternity on hold, i gave up and tried this route.