https://business.forums.bt.com/t5/Archive/How-do-I-white-list-my-web-business-with-BT-email-servers/m-p/305#M17479 <DIV>Hi,</DIV><DIV>I run a web business and as part of the customer regstration process and order tracking, my website automatically emails customers.</DIV><DIV>&nbsp;</DIV><DIV>The problem I have is that none of my automatic emails are getting through to my customers is their email address is with BT.</DIV><DIV>&nbsp;</DIV><DIV>However, when I manually send an email using MS Outlook, the email gets through.</DIV><DIV>&nbsp;</DIV><DIV>I don't have this problem with any other ISP and while I applaud ISPs trying to protect inboxes from junk emails, mine are genuine!!!</DIV><DIV>&nbsp;</DIV><DIV>I have tried calling them, but absolutely no joy whatsoever.</DIV><DIV>&nbsp;</DIV><DIV>Does anyone know the process of getting "white listed" with BT or can anyone tell me what additional header information I need to include in my automatic emails to customers (the emails are sent using the PHP mail() command)</DIV><DIV>&nbsp;</DIV><DIV>Thanks!</DIV> Tue, 27 Nov 2007 12:56:31 GMT dangolding 2007-11-27T12:56:31Z https://business.forums.bt.com/t5/Archive/How-do-I-white-list-my-web-business-with-BT-email-servers/m-p/305#M17479 <DIV>Hi,</DIV><DIV>I run a web business and as part of the customer regstration process and order tracking, my website automatically emails customers.</DIV><DIV>&nbsp;</DIV><DIV>The problem I have is that none of my automatic emails are getting through to my customers is their email address is with BT.</DIV><DIV>&nbsp;</DIV><DIV>However, when I manually send an email using MS Outlook, the email gets through.</DIV><DIV>&nbsp;</DIV><DIV>I don't have this problem with any other ISP and while I applaud ISPs trying to protect inboxes from junk emails, mine are genuine!!!</DIV><DIV>&nbsp;</DIV><DIV>I have tried calling them, but absolutely no joy whatsoever.</DIV><DIV>&nbsp;</DIV><DIV>Does anyone know the process of getting "white listed" with BT or can anyone tell me what additional header information I need to include in my automatic emails to customers (the emails are sent using the PHP mail() command)</DIV><DIV>&nbsp;</DIV><DIV>Thanks!</DIV> Tue, 27 Nov 2007 12:56:31 GMT https://business.forums.bt.com/t5/Archive/How-do-I-white-list-my-web-business-with-BT-email-servers/m-p/305#M17479 dangolding 2007-11-27T12:56:31Z https://business.forums.bt.com/t5/Archive/How-do-I-white-list-my-web-business-with-BT-email-servers/m-p/77550#M17480 I've just come across this problem with sending Emails using my BT account - is there an online way Of doing it? I rang B Telecom there but it's about a 30min wait and I would really like to speak to someone in my own country (N. Ireland) but this never happens. Mon, 09 May 2016 12:23:53 GMT https://business.forums.bt.com/t5/Archive/How-do-I-white-list-my-web-business-with-BT-email-servers/m-p/77550#M17480 Cathie4kids 2016-05-09T12:23:53Z