topic Re: can anyone help when I send a email using my alias email address using Outlook Web Access in Archive

can anyone help when I send a email using my alias email address using Outlook Web Access

g4uvjg6lds — Sat, 14 Nov 2009 14:54:38 GMT

Hi… can anyone help when I send a email using my alias email address using Outlook Web Access where you would have your name or company first I get xxxx@btconnect.com then mymail@mydomainname.co.uk how can I change the btconnect part and replace with my name….I have setup the personalise the default sent from email address....thanks ...Dave

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

OldWolf — Mon, 16 Nov 2009 13:50:05 GMT

Hi Dave,

Ok I just want to check if you've gone through the steps.

First off you need to create an alias, and then allocate the alias to your @btconnect.com email address. Finally you change the default 'From' address to the alias address.

All this is done through the website at http://myoffice.bt.com, and you're logged in as the primary @btconnect.com user.

So far so good?

Cheers.

Dave A

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

spank — Mon, 16 Nov 2009 16:18:46 GMT

Hi There,

This may help.

http://btb.lithium.com/btb/board/message?board.id=EmailBoard&thread.id=1259

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

g4uvjg6lds — Mon, 16 Nov 2009 17:47:43 GMT

Hi ..I have done all that... using Outlook express it works all ok with the company name then the alias email address

but using Web Mail I get on headers my xxxx@btconnect then my alias email address I would like to change the btconnect to the company name as it is in outlook express....thanks Dave

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

simonbratt99 — Tue, 27 Jul 2010 09:48:49 GMT

any sort this out as i have the same problem.

Everything other than webmail is fine.

Webmail email appear to come from

<someone>@btconnect.com [<someone>@thealias.com]

We need to not show the btconnect.com part.

thanks

Simon

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

spank — Tue, 27 Jul 2010 12:18:08 GMT

Hi there,

Thats a backend issue on the mail server, call technical on 0845 600 70 20 to report it. That functionality should work across webmail.

Thanks

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

simonbratt99 — Tue, 27 Jul 2010 14:00:21 GMT

Thanks,

eventually got though to email support, who agreed there is a problem (checked the headers and all settings) they have forwarded the problem to back office. I hope thats not another word for bin

Cheers

Simon

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

spank — Tue, 27 Jul 2010 14:51:55 GMT

Nope, back office is ideal 🙂

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

simonbratt99 — Tue, 27 Jul 2010 15:39:17 GMT

Thanks Guru Spank

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

spank — Wed, 28 Jul 2010 08:56:01 GMT

No problem...'member' doesn't sound so good does it, I think they should change that to 'Aspiring Yogi' to stay in context.

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

hmustinltd — Fri, 30 Jul 2010 10:40:44 GMT

(details removed by moderator)

You have cut off this business line because the bill has not been paid. We apologise for this and are anxious to pay our account BUT we cannot find the last one and so cannot give you our Account No.

Could you send us another account which we will settle directly.

It has taken us hours online to find out how to email you. Why do you make it so difficult? Please email directly to let us know you have received this email. If you sent us the account as an attachment we could pay it today BY

Peter Coldicutt, MD H Mustin & Son Ltd.

Re: can anyone help when I send a email using my alias email address using Outlook Web Access

Tracey — Fri, 30 Jul 2010 12:22:42 GMT

Hi hmustinltd,

Having looked at the details you provided, this is showing as a BT Residential account.

Unfortunately you have posted on the BT Business Forum.

If you wish you can raise your issue on the Residential Forums who would be able to assist you further with this.

Hope this is of help

Tracey

BT Forum Moderator

NEW CUSTOMER

B_A_Wilkinson — Sat, 08 Mar 2014 18:51:43 GMT

7 Holywell Way

Longthorpe

Peterborough

PE3 6SS

Tel: - 01733 752146

e.mail: - jpw16@lineone.net

09 March 2014

British Telecom

Customer Services

Dear Sirs,

Ref: - 2 Old Roman Walk, Branodunum, Brancaster, Norfolk, PE31 8XE

I have problems that I hope you can solve for me.

Firstly, I suffer from deafness that makes using the phone less than easy.

Secondly, I can get no sensible response to my on-line enquiries, as the above address in Brancaster does not have a telephone number allocated to it in so far as I can ascertain.

Thirdly, I can find no postal addresses in The BT Phone Book to whom this enquiry can be addressed.

The Brancaster address does have telephone points built into the construction. [built approx 1974/6] I do not really need a phone in Brancaster as I use a mobile phone whilst I am there. It serves as a Holiday Home. We let the property out for short Holiday lets via an agent.

It is becoming apparent that as landlord, it would be advantageous to have a WiFi facility in the property. Because the property is let out only for about 120 days per year (holiday season only), I do not want to pay line rental for 12 months of the year; 2/3rds of which will be totally wasted and unused.

I wish to ascertain what service you could supply, and the cost[s] to provide WiFi only at the Brancaster address. My husband & I will be available In Brancaster on Friday 28th March’14, and request that your representative visit the property on that day, by appointment, to discuss the options.

Please REPLY to this Peterborough address by email.

Yours faithfully

Barbara. A. Wilkinson