https://business.forums.bt.com/t5/Archive/auto-attendant/m-p/6289#M177 Our auto attendant message gives an option of 6 for sales, 7 for service etc, we want to reconfigure to 1 for sales , 2 for service etc, looking through the manual digit 1 should transfer calls to group 20 but this does not work, also we need a night message to let callers leave a message or chose option 1 which diverts to an on call engineers mobile, this mobile number needs to change on a weekly basis, any ideas ?   Sat, 06 Jun 2009 11:28:10 GMT mickeyb 2009-06-06T11:28:10Z https://business.forums.bt.com/t5/Archive/auto-attendant/m-p/6289#M177 Our auto attendant message gives an option of 6 for sales, 7 for service etc, we want to reconfigure to 1 for sales , 2 for service etc, looking through the manual digit 1 should transfer calls to group 20 but this does not work, also we need a night message to let callers leave a message or chose option 1 which diverts to an on call engineers mobile, this mobile number needs to change on a weekly basis, any ideas ?   Sat, 06 Jun 2009 11:28:10 GMT https://business.forums.bt.com/t5/Archive/auto-attendant/m-p/6289#M177 mickeyb 2009-06-06T11:28:10Z