topic Re: Live Chat Contact in Archive

Live Chat Contact

JohnE — Fri, 22 Jul 2011 12:46:44 GMT

Any customer who tries to contact the helpdesk via the Live Chat Option may encounter difficulty if they are using Internet Explorer 9. If Compatibility mode is not enabled, you may not see the advisor's responses. For advice about Compatibility mode, see this:

Some Web sites may not behave as expected in Internet Explorer

NB: This can solve other issues you may have when visiting certain websites.

Re: Live Chat Contact

the_rose265 — Sun, 08 Jan 2012 11:51:53 GMT

Can you give my some advice about what to do with phone line when a person dies.

Would it be possible for me to take on the line rental and have the calls on a permanent diversion?

Re: Live Chat Contact

costaki — Wed, 06 Nov 2013 11:56:25 GMT

Can you please respond to my call? I have been put on hold waiting for the Supervisor to talk to me since 11:20 am

Re: Live Chat Contact

Burkem5 — Fri, 08 Nov 2013 15:38:08 GMT

there is a specialised bereavement team who can deal with this their number is 0800 169 1663