topic Re: setting up btconnect email on HTC Desire and Samsung Galaxy Ace Plus in Archive

setting up btconnect email on htc desire

spaceboy — Thu, 22 Sep 2011 21:41:12 GMT

I cannot get it to work. I have tried both Exchange ActiveSync and POP3 cannot get either to work. Can anybody help with all the info I need to put in the htc? What is the Domain for example? What ports should I use?

Re: setting up btconnect email on htc desire

OldWolf — Fri, 23 Sep 2011 07:29:36 GMT

Hi,

Right, quick guide.

POP email setting.

Incoming server - pop3.btconnect.com

Incoming port - 110

Security - None

Outgoing server - mail.btconnect.com

Outgoing port - 25

Security - None

Username - blahblahblah@btconnect.com

There you go.

If it doesn't work then try it on wireless rather than your mobile phone provider's net connection, as they may be blocking port 25.

If it doesn't work after than then contact the Helpdesk, as there may be an issue with your account.

And for the record I just set up one of my @btconnect.com accounts while writing this, so I know it works.

Hope that helps.

Cheers.

Dave A

Re: setting up btconnect email on htc desire

FungChi — Sat, 08 Oct 2011 16:25:44 GMT

Re: setting up btconnect email on HTC Desire and Samsung Galaxy Ace Plus

JASPER — Fri, 13 Jul 2012 16:49:40 GMT

This process works - well done! Why couldn't BT or Vodafone tell me this!

Re: setting up btconnect email on htc desire

mikewash — Sun, 15 Jul 2012 13:46:12 GMT

Very nice. I had my friend to set this up.

Re: setting up btconnect email on HTC Desire and Samsung Galaxy Ace Plus

DaveA — Tue, 17 Jul 2012 09:47:24 GMT

Hi,

One thing to bear in mind with OldWolf's post - it only works if your email hasn't been migrated to Office365.

If you have then you need to go to the Help and Support pages and look at the following:

http://btbusiness.custhelp.com/app/hub/c/2048#h=eyJmaW5kZXJIaWVyIjoiMjA0OF8zNDMzIn0

Dave