topic Mac Entourage account settings for Outlook in Archive

Mac Entourage account settings for Outlook

Orpheus — Tue, 21 Feb 2012 20:12:03 GMT

My email has just been upgraded to Office 365, and since then I've been unable to connect to the server via Entourage. BT don't support Entourage so they could only give me the general account settings. These didn't tally with the Entourage account settings format - for example I can't find an Encryption method option in Entourage. Has anyone else solved this issue?

Thanks

Re: Mac Entourage account settings for Outlook

danhague — Tue, 21 Feb 2012 23:41:03 GMT

Hi. This guide might be helpful to you. Good luck.

http://btbusiness.custhelp.com/app/answers/detail/a_id/18724/~/start-up-guide-for-microsoft-office-365-for-small-business

Re: Mac Entourage account settings for Outlook

Orpheus — Sun, 26 Feb 2012 11:40:19 GMT

Hi Dan

Thanks for that - unfortunately it doesn't give settings for Entourage. I'm in one of those frustrating loops where BT say they don't support Entourage so I have to go to Apple for help, while Apple say it's up to my ISP to sort it out. Oh well..

Ann

Re: Mac Entourage account settings for Outlook

OldWolf — Mon, 27 Feb 2012 09:43:16 GMT

Hi,

Entourage is actually a Microsoft product, but the point stands I suppose.

In theory all email clients should work with the same basic details, so I would go to the Help and Support site and look for a basic article on setting up an email addres in Outlook Express. It will have all the basics needed.

Once you have them then check them against the equivalent settings in Entourage. If they don't work then contact Microsoft.

Cheers.

Dave A

Re: Mac Entourage account settings for Outlook

Isisblues — Thu, 22 Mar 2012 18:40:10 GMT

Same problem here. Anybody come up with a solution yet ?

If not, its pretty poor that after an upgrade something that was working fine is now broke !

Regards, John

Re: Mac Entourage account settings for Outlook

cat — Mon, 16 Apr 2012 19:52:10 GMT

Has anyone found a solution yet?