topic Re: Cannot access emails on line in Archive

Cannot access emails on line

Digbys — Thu, 08 Mar 2012 13:18:58 GMT

We access our emails through Outlook, and are being told we have reached our limit, so I have tried to get on to the server to see what we have in there. Once I log in, i get the blue background screen and folder menu but cannot see any emails. There is a message saying 'loading' but i have left it a long time and still nothing loads. Can anyone suggest why this may be happening please? Thank you

Re: Cannot access emails on line

nayan007 — Thu, 08 Mar 2012 22:13:11 GMT

If you persist in having difficulty with this, please contact the helpdesk: http://btbusiness.custhelp.com/app/contact/session/L3RpbWUvMTMwNTEwOTg2OC9zaWQvREU2c0NHdGs%3D#s=ImNhdD00MjYsNDI3LDc2OXxmb3JtX3N0YXRlPTAi

Re: Cannot access emails on line

OldWolf — Fri, 09 Mar 2012 08:39:04 GMT

Hi,

Internet Explorer 9. Switch on Compatibility View, or use another browser for webmail.

Hope that helps.

Cheers.

Dave A